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Description
Valuable guests deserve a tailored experience that standard ticketing solutions simply cannot deliver. With Live Access, you gain the ability to manage every request efficiently, resulting in reduced stress and increased guest satisfaction. Enhance your guests’ experience with customized emails, an accessible guest list portal, and various options for tour settlements, all while ensuring security. The powerful interface of Live Access enables you to produce comprehensive service fee reports for your entire tour, allowing for weekly reconciliation with your label. Keep your guests informed about their ticket status long before they reach the box office, thanks to Live Access' real-time online portal that keeps them updated. Move beyond traditional box office methods and eliminate unreliable order forms. Provide your guests with top-tier service and introduce a solution for friends, family, and internal ticketing that makes each attendee feel like a VIP. You can navigate through an enhanced spreadsheet to modify data, create reports, and gain a complete overview of your ticketing for the entire tour, ensuring that every detail is managed with precision. By opting for this innovative approach, you not only streamline operations but also elevate the overall experience for your guests.
Description
Yonder serves as a comprehensive guest engagement solution tailored for tour and activity providers. By integrating AI-driven voice and chat assistants with tools for review management and guest interaction, it empowers businesses to efficiently address inquiries, facilitate booking discussions, and maintain ongoing communication with customers. Operators can set up automated replies for frequently asked questions, direct guest requests appropriately, and deliver assistance across various digital platforms. Additionally, Yonder gathers and oversees customer reviews, aids in crafting responses to them, and provides teams with insights to gauge guest feedback effectively. The platform seamlessly integrates with reservation systems and communication services specific to tour operators, and is accessible via web, iOS, and Android applications. Catering to a wide range of tourism enterprises, from small operators to larger, multi-location teams, Yonder is designed to help manage guest inquiries and feedback both prior to and following a tour or activity, ensuring a cohesive experience for all customers involved. This makes it an invaluable asset for enhancing overall guest satisfaction and operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Checkfront
No
Facebook Messenger
No
FareHarbor
No
IBIS
No
Instagram
No
Peek Pro
No
Rezdy
No
The Flybook
No
Ventrata
No
WaveRez
No
Integrations
Checkfront
Yes
Facebook Messenger
Yes
FareHarbor
Yes
IBIS
Yes
Instagram
Yes
Peek Pro
Yes
Rezdy
Yes
The Flybook
Yes
Ventrata
Yes
WaveRez
Yes
Pricing Details
$59.99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Eventric
Founded
2001
Country
United States
Website
www.eventric.com/live-access/
Vendor Details
Company Name
TOMIS Holdings
Founded
2017
Country
United States
Website
www.yonderhq.com
Product Features
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
No
Onsite Ticketing
No
POS
No
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Alternatives
Alternatives
No Alternatives
