Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Listen360 equips businesses with vital insights to enhance their decision-making processes and identify which elements of their customer experience require improvement and will yield the greatest impact. By providing real-time notifications about detractors and nightly summaries via email, Listen360 enables you to attentively engage with feedback, react promptly, and nurture customer loyalty that translates into personal endorsements from satisfied clients. Instead of evaluating loyalty based on a singular transaction, Listen360 tracks customer sentiment over an extended period, ensuring that you consistently provide an experience that fosters enduring loyalty and profitability. The Listen360 platform is designed for easy implementation and use across all locations and organizational levels, having successfully generated over 28 million customer insights for more than 40,000 businesses worldwide, ultimately driving growth and customer satisfaction. This comprehensive approach allows businesses to stay ahead of trends and continuously refine their strategies for optimal customer engagement.

Description

Upzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce
Axis LMS
Blotout
Compete Club Management
Feefo
Gorgias
Intercom
Klaviyo
Magento
Meltano
Procare
REVIEWS.io
Recharge
Shopify
Slack
WooCommerce
Zapier
Zendesk
dotdigital Engagement Cloud

Integrations

Adobe Commerce
Axis LMS
Blotout
Compete Club Management
Feefo
Gorgias
Intercom
Klaviyo
Magento
Meltano
Procare
REVIEWS.io
Recharge
Shopify
Slack
WooCommerce
Zapier
Zendesk
dotdigital Engagement Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$47 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Listen360

Country

United States

Website

www.listen360.com

Vendor Details

Company Name

Upzelo

Founded

2021

Country

United Kingdom

Website

upzelo.com/

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

NPS

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

NPS

Alternatives

Alternatives