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Average Ratings 4 Ratings
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Description
Lira RDP Security provides essential protection for Managed Service Providers (MSPs), hosting companies, and internal IT departments who need to keep their Windows Servers accessible via Remote Desktop. Utilizing a streamlined Windows agent, it communicates authentication details and operational status to a centralized portal, enabling authorized personnel to manage RDP threats, implement both temporary and permanent access blocks, enforce multi-factor authentication (MFA) on a per-user basis, and oversee various environments. Additionally, the platform offers capabilities for managing updates and reboot schedules, configuring Microsoft Defender, establishing firewall rules, monitoring disk and service health, ensuring local-user visibility, handling RDP TLS certificates, and facilitating controlled deployments of agents. It is important to note that while Windows and RDP passwords undergo validation through the Windows system, they are neither collected nor stored by Lira, ensuring an added layer of security for users. This comprehensive approach allows organizations to maintain a robust security posture while managing their remote access solutions efficiently.
Description
Splashtop Remote Support is a secure remote support and remote access platform built for IT professionals, help desks, managed service providers, and businesses that need fast and reliable device support across multiple operating systems. The platform enables technicians to remotely access and control Windows, Mac, Linux, iOS, and Android devices through attended and unattended support sessions using session codes or managed device access. Splashtop offers a wide range of remote support features including remote desktop control, in-session chat, voice communication, reboot and reconnect functionality, admin privilege elevation, background system tools, and multi-technician collaboration within the same support session. The platform also includes integrations with leading PSA ticketing and IT service management systems such as Zendesk, Jira, Freshservice, Freshdesk, Spiceworks, and Microsoft Teams to streamline support workflows and improve operational efficiency. Splashtop’s Autonomous Endpoint Management add-on allows organizations to automate patch management, monitor endpoint health, deploy software updates, track hardware and software inventory, and proactively manage vulnerabilities across connected devices. Security is a major focus of the platform, with features including end-to-end encryption, two-factor authentication, endpoint MFA, session audit logging, SOC 2 and SOC 3 certified infrastructure, and compliance with standards such as ISO/IEC 27001 and GDPR. The platform supports flexible licensing models for both remote workers needing access to work computers and IT teams managing large-scale support operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Acronis Cyber Protect
No
Active Directory
No
Addigy
No
Atera
No
Autotask PSA
No
Datto SIRIS
No
Freshdesk
No
Freshservice
No
IBM MaaS360
No
Ivanti Neurons for MDM
No
Integrations
Acronis Cyber Protect
Yes
Active Directory
Yes
Addigy
Yes
Atera
Yes
Autotask PSA
Yes
Datto SIRIS
Yes
Freshdesk
Yes
Freshservice
Yes
IBM MaaS360
Yes
Ivanti Neurons for MDM
Yes
Pricing Details
€6 per server per month
Free Trial
Yes
Free Version
No
Pricing Details
$40/month for 25 computers
Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Vyvick Engineering
Founded
2001
Country
Ukraine
Website
vyvick.com/en/
Vendor Details
Company Name
Splashtop
Founded
2006
Country
United States
Website
www.splashtop.com/products/remote-support
Product Features
RMM
Deployment Management
No
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
No
Network Monitoring
No
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
No
Product Features
Endpoint Protection
Activity Log
Yes
Antivirus
Yes
Application Security
Yes
Behavioral Analytics
No
Device Management
Yes
Encryption
No
Signature Matching
No
Web Threat Management
Yes
Whitelisting / Blacklisting
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
No
RMM
Deployment Management
Yes
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
Yes
Network Monitoring
No
Patch Management
No
Real-time Alerts
Yes
Remediation Management
No
