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Description
Bid farewell to disjointed and uncoordinated experiences. With LinkLive, all the essential tools for advanced digital engagement are consolidated into a single web platform. The era of the digital workplace has arrived, offering the flexibility you require. LinkLive empowers your teams to connect with customers securely from any location, at any time, and across the devices you are accustomed to using daily, all without the need for downloads. Our goal is to forge and secure intelligent connections that promote healthier lifestyles and financial well-being. Equip your customer service teams with a comprehensive array of AI-enhanced communication options, including chat, text, voice calls, and video conferencing, all within one integrated interface. Effortlessly toggle between different modes, share documents, co-browse, and schedule follow-ups without the hassle of switching between applications. Allow chatbots to handle minor tasks, freeing agents to concentrate on resolving more complex customer issues. Additionally, leverage an assortment of tools to analyze contact center metrics, assess agent performance, and strategically plan for high call volume periods. By streamlining these processes, LinkLive not only enhances operational efficiency but also elevates the overall customer experience.
Description
Synkato serves as the all-in-one unified communications (UCaaS) platform tailored for contemporary enterprises. It enables seamless collaboration by merging various communication methods and tools into a single interface. With Synkato, businesses gain access to a cloud-based phone system equipped with a versatile softphone, allowing teams to communicate via calls and chats from virtually anywhere. This solution not only boosts productivity but also fosters better interactions between team members and clients. The integrated Chat+ feature enhances user engagement by facilitating conversations in public groups, among teams, and through private messages. Additionally, it allows businesses to establish workflows for customer interactions via text messaging. Synkato streamlines operations by offering video calling capabilities, enabling users to effortlessly schedule meetings or initiate spontaneous video chats with just a few clicks, accommodating unlimited participants. Furthermore, the platform emphasizes customer satisfaction by providing a range of advanced contact center functionalities designed to elevate the overall experience for clients. By bringing together all these features, Synkato ensures that businesses can operate more efficiently while prioritizing their customers' needs.
API Access
Has API
API Access
Has API
Integrations
Kerauno
Microsoft 365
Microsoft Azure
Zoom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Revation Systems
Country
United States
Website
revation.com/linklive/
Vendor Details
Company Name
axiatp
Country
United States
Website
www.axiatp.com/synkato/
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
