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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Attracting a larger and more satisfied customer base is achievable. With a visual and user-friendly CRM system tailored to your specific requirements, your daily tasks can become easier and more enjoyable. Lime CRM offers a solution that you will genuinely utilize, encompassing all the standard features you would expect from a CRM, including contact management, historical notes, task lists, case oversight, sales transactions, and marketing initiatives. However, the capabilities of Lime CRM extend far beyond the basics. Drawing from three decades of industry experience, we have a deep understanding of the diverse needs that various clients have from a CRM system. This insight has led us to create specialized packages designed for specific industries. If you're utilizing other IT systems in your routine operations, there's no need to worry! Lime CRM seamlessly integrates with most platforms, ensuring you have a comprehensive view of your customers consolidated in one accessible location. Plus, this integration enhances your operational efficiency and equips you with valuable insights for better decision-making.

Description

Your business's growth heavily relies on your reputation, and it’s important to strive for more than just “good.” Customers need to perceive you as the best in the industry, which requires delivering exceptional service. Utilizing customer satisfaction software can provide valuable insights to enhance your service quality. QDS customer satisfaction software offers a straightforward and visually appealing dashboard that presents an overview of your company’s performance. You can filter reports to pinpoint dissatisfied customers and identify areas where your company may be underperforming. Additionally, QDS equips you with the necessary tools for conducting proactive and effective employee evaluations and training sessions. By monitoring employee performance, you can identify both their strengths and weaknesses. Remember, a lack of communication isn’t always a positive sign! If clients aren’t engaging with your feedback requests, this could indicate underlying issues. QDS's customer satisfaction software keeps you informed by alerting you to negative feedback, low scores, and unresponsive clients. Ultimately, investing in this software can be a game-changer for your business's customer relations strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoGrid Yes 
BI Book Yes 
GetAccept Yes 
Google Maps Yes 
HubSpot Customer Platform Yes 
Juspay Yes 
Liana Cloud PR & Media Yes 
LianaCommerce Yes 
LinkedIn Yes 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Excel Yes 
Oneflow Yes 
Slack Yes 
Startdeliver Yes 
TRUE Yes 
Visma Proceedo Yes 
Zapier Yes 
nps.today Yes 
vloxq CPQ Yes 

Integrations

AutoGrid No 
BI Book No 
GetAccept No 
Google Maps No 
HubSpot Customer Platform No 
Juspay No 
Liana Cloud PR & Media No 
LianaCommerce No 
LinkedIn No 
Microsoft Dynamics 365 Business Central No 
Microsoft Excel No 
Oneflow No 
Slack No 
Startdeliver No 
TRUE No 
Visma Proceedo No 
Zapier No 
nps.today No 
vloxq CPQ No 

Pricing Details

$28.00/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lime

Founded

1990

Country

Sweden

Website

www.lime-technologies.com/lime-crm/

Vendor Details

Company Name

Quality Driven Software

Country

United States

Website

qualitydrivensoftware.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management Yes 

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