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Description
Lexmark capitalizes on its extensive experience with customer interaction and innovative technologies such as cloud computing, the Internet of Things (IoT), and advanced analytics. The Lexmark Global IoT System takes advantage of IoT capabilities to enhance your operational efficiency. Equipped with sensors, Lexmark printers and multifunction products (MFPs) consistently monitor their performance. We assess this performance data to identify usage patterns, minimize waste, and address security vulnerabilities, ultimately relieving your IT team of unnecessary strain. By using Lexmark's Managed Print Services (MPS), which encompasses over a million devices globally, you can cut costs, streamline billing, and enhance customer service. While others may rely on various systems to manage billing and services, Lexmark offers a cohesive solution that oversees your entire ecosystem seamlessly. Additionally, with the integration of artificial intelligence (AI) for toner and supply management, we ensure that deliveries are made just in time, based on real usage, freeing you from the hassle of inventory control. This innovative approach not only optimizes resource management but also drives significant operational improvements for businesses.
Description
Streamline and consolidate your intricate copier business operations. Covering everything from accounting and contracts to inventory management, purchasing, sales, and customer support, e-automate® software eliminates the necessity for various disconnected systems, simplifies essential daily tasks, and offers immediate insights into all facets of your business. By integrating its main solution, supplementary products, and supplier partnerships, e-automate creates a unified system to effectively manage your office technology enterprise. This comprehensive approach not only enhances efficiency but also empowers decision-making with up-to-date information across the board.
API Access
Has API
API Access
Has API
Integrations
BrightGauge
Naverisk RMM & PSA
Net1
Stackshine
TDF CRM
TechTrack
VARStreet XC
Integrations
BrightGauge
Naverisk RMM & PSA
Net1
Stackshine
TDF CRM
TechTrack
VARStreet XC
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lexmark
Founded
1991
Country
United States
Website
www.lexmark.com/en_us/services/managed-print-services.html
Vendor Details
Company Name
ECI Software Solutions
Founded
1999
Country
United States
Website
www.ecisolutions.com/products/e-automate-managed-print-service-software/
Product Features
Product Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Print Management
Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release