e-automate Description

Streamline and centralize complex copier business processes. e-automate®, software streamlines your daily operations, eliminates the need to use disparate systems, streamlines critical daily tasks, and gives you real-time visibility into all areas of your business. E-automate seamlessly combines its core solution, add on products, and supplier integrations to create one system for running your office technology business.

Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
ECI Software Solutions
Year Founded:
1999
Headquarters:
United States
Website:
www.ecisolutions.com/products/e-automate-managed-print-service-software/

Media

e-automate Screenshot 1
e-automate Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

e-automate Features and Options

Business Management Software

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Print Management Software

Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release

e-automate User Reviews

Write a Review
  • Name: Morgan B.
    Job Title: COO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It’s pretty awful

    Date: Oct 12 2023

    Summary: If usage based billing is in your business model, there’s limited options, so you get what you get. 😥 Rumor has been a new entrant would be coming to the market (last 3 years).

    Positive: It covers billing requirements for office equipment dealers (metered usage). That’s it. Nothing else.

    Negative: Support is terrible, it takes a week to get a response. The software codebase is antiquated. API integrations are few, and documentation for theirs is quite poor, so integrating with current software is a challenge. The services that power the software are super glitchy, some having to be started repeatedly for them to actually start.

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