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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LeaderAmp enhances leadership development across all tiers, achieving quarterly improvements of 5-20% through the utilization of expert coaches, targeted training, and innovative Artificial Intelligence solutions. The platform has set new standards in the industry with concepts like "Coach Augmentation" and "Coaching Risk Management," making it a leader in effective learning methodologies. Our cutting-edge assessments, coupled with our risk-reduction strategies, provide a unique approach to fostering growth. Coaching stands out as a pivotal method for nurturing leaders and plays an essential role in aligning an organization with its strategic objectives. Whether your goals involve boosting diversity, discovering hidden talent, or driving performance improvements, coaching yields a significant and quantifiable effect, including an average enhancement of 28% in leadership behaviors and a 20% increase in job effectiveness. Additionally, LeaderAmp's platform is designed to be highly adaptable, catering to the unique needs of various companies, cultures, and languages, ensuring that every organization can maximize its leadership potential. This bespoke approach enables LeaderAmp to create a truly transformative experience for leaders at all levels.

Description

Playvox provides modern businesses and BPOs the most comprehensive, collaborative, and insightful agent optimization suite. It includes Quality Assurance, Performance Management Software, Coaching, Learning, and Agent Motivation Software. Our centralized and automated solutions integrate with your existing platforms, empowering agents, team leaders and QA analysts with the tools and real time intelligence required to improve customer experience and generate revenue within hours. Playvox believes that great customer experiences begin with people.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 
Aircall No 
CloudTalk No 
Dataddo No 
Dialpad Connect No 
Dialpad Support No 
Freshdesk No 
Indent No 
Intercom No 
LiveChat No 
Pandium No 
Salesforce No 
Sedric AI No 
ServiceNow No 
Zendesk No 

Integrations

5X Yes 
Aircall Yes 
CloudTalk Yes 
Dataddo Yes 
Dialpad Connect Yes 
Dialpad Support Yes 
Freshdesk Yes 
Indent Yes 
Intercom Yes 
LiveChat Yes 
Pandium Yes 
Salesforce Yes 
Sedric AI Yes 
ServiceNow Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LeaderAmp

Founded

2013

Country

United States

Website

www.leaderamp.com

Vendor Details

Company Name

Playvox

Founded

2012

Country

United States

Website

www.playvox.com

Product Features

Mentoring

Action Item Tracking No 
Appointment Scheduling No 
Billing & Invoicing No 
Client Management No 
Course Management No 
Goal Management No 
Mentor Matching No 
Program Management No 
Progress Tracking No 

Product Features

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking No 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Alternatives

Alternatives

QEval Reviews

QEval

Etech Global Services