Miuros Description
Miuros transforms your data into actionable insights using AI-powered analytics, quality control and automation. For international and scaling customer service teams. We'll help you find the goldmine of customer service data. The Intelligence Suite from Miuros allows you to quickly answer complex questions, create better customer experiences, and boost efficiency. Flexible dashboards allow managers to make data-driven, more equitable decisions on their own. Quality assurance solution that gives agents the chance to grow and improve. An AI-based assistant that automates repetitive tasks for mature customer service teams. Our customer service data suite integrates seamlessly with Zendesk and Freshdesk, Salesforce Service Cloud and Help Scout, giving you complete visibility over your customer service operations. We will set up your customer service data collection for you. You don't need to involve your IT department.
Miuros Alternatives
Klaus
Hypergrowth companies like Epic Games, Hopin, and Wistia use Klaus to boost agent skills and have more conversations that end with a smile.
✨ Klaus users report:
- Cut downtime spent on quality assurance by 70%
- Boost CSAT by over 10%
- Onboard new agents 2x faster
✨ Our purr-ific features:
- Automate & scale your QA
- Rate and comment on conversations
- Customize rating categories and scales
- Accelerate onboarding of new support reps
- AI brings meaningful conversations to the top
- Automate assignments & goals
- Coach with precision
- Filter conversations based on: Complexity, Sentiment, CSAT, and more
- Filter by agent-based on: Volume, Sentiment, CSAT
Zoom in on details with data insights and zoom out for perspective with data visuals. A quality all-in-one, Klaus is your single source of information for training & improving.
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Faros AI
Faros AI combines all your operational data from multiple sources and enhances them with machine learning signals. The Faros AI Engineering Operations Platform allows you to harness this data so you can accelerate productivity, and better manager your engineering operations. With Faros AI, engineering leaders can scale their operations in a more data-informed way — using data to identify bottlenecks, measure progress towards organizational goals, better support teams with the right resources, and accurately assess the impact of interventions over time. DORA Metrics come standard in Faros AI, and the platform is extensible to allow organizations to build their own custom dashboards and metrics so they can get deep insights into their engineering operations and take intelligent action in a data-driven manner. Leading organizations including Box, Coursera, GoFundMe, Astronomer, Salesforce, etc. trust Faros AI as their engops platform of choice.
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SPC for Excel
SPC for Excel, a simple but powerful package, to handle all your SPC and statistical analysis needs. SPC for Excel software allows you to identify problem areas, gain insight into your data, spot trends and solve problems. All this in Excel. From the novice to the black belt, SPC for Excel will facilitate your process improvement efforts – in any industry – profit or non-profit.
Get all the techniques you need for your charting and analysis – including Pareto diagrams, Histogram, Control Charts, Gage R&R, Process Capability, Distribution Fitting, Data Transformation, Regression, DOE, Hypothesis Testing, and more! One time payment – yours forever. Two downloads per user and free Technical support. Try out our Demo – see how easy it is!
Process Capability analysis - to meet customer needs
Control charts and histograms - to manage processes
Gage R&R Studies – To validate your measurement system
Problem Solving Tools (Pareto and histogram, scatter, etc.) - to help your group solve problems
Advanced Data Analysis Tools (DOE and ANOVA, distribution fittings, regression, hypotheses testing and more) are available to meet your advanced requirements.
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PrecisionOCR
PrecisionOCR is an easy-to-use, secure and HIPAA-compliant cloud-based optical character recognition (OCR) platform that organizations and providers can user to extract medical meaning from unstructured health care documents.
Our OCR tooling leverages machine learning (ML) and natural language processing (NLP) to power semi-automatic and automated transformations of source material, such as pdfs and images, into structured data records. These records integrate seamlessly with EMR data using the HL7s FHIR standards to make the data searchable and centralized alongside other patient health information.
Our health OCR technology can be accessed directly in a simple web-UI or the tooling can be used via integrations with API and CLI support on our open healthcare platform.
We partner directly with PrecisionOCR customers to build and maintain custom OCR report extractors, which intelligently look for the most critical health data points in your health documents to cut through the noise that comes with pages of health information.
PrecisionOCR is also the only self-service capable health OCR tool, allowing teams to easily test the technology for their task workflows.
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Pricing
Pricing Starts At:
€20 per month
Integrations
Company Details
Company:
Miuros
Year Founded:
2016
Headquarters:
France
Website:
miuros.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Online
Miuros Features and Options
Data Analysis Software
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
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