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Description
Effortlessly record phone conversations and keep track of your leads while on the move. Increase your customer base with an all-encompassing CRM designed specifically for small enterprises. Leader seamlessly integrates with your phone calls, calendar, and messaging systems, enhancing your business interactions through valuable data, automation, and essential work tools. Each call is automatically logged and paired with the caller’s name, social media profiles, job titles, and additional information. You can effortlessly create tasks, jot down notes, set reminders, and configure auto-replies using your personalized digital business card. Accelerate your sales processes by sending price proposals and converting more leads into customers. Gain insights from online data regarding your callers, including their work experience, educational background, and social connections. Uncover vital company information that can significantly impact your sales success. Prioritize the data that foster meaningful relationships with your clientele while ensuring you remain informed about their professional journeys and connections. This comprehensive approach not only streamlines your efforts but also empowers you to make informed decisions that drive business growth.
Description
Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.
API Access
Has API
API Access
Has API
Integrations
Calendar AI
Facebook
Instagram
LinkedIn
Tumblr
X (Twitter)
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Leader
Country
Israel
Website
leader.net/crm/
Vendor Details
Company Name
Enghouse Insights
Founded
1984
Country
United States
Website
www.enghouseinsights.com/products/survox-collect-analyze-succeed/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video