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ease
features
design
support

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Description

LeadDesk's innovative auto and predictive dialing features allow agents to increase their daily call volume from 40 to an impressive 120. This remarkable boost in call capacity can significantly impact your revenue and overall financial performance. With eight unique dialing options, including both auto and predictive modes, LeadDesk ensures that your outbound sales agents can effectively connect with customers in any scenario. Transitioning from a manual dialing system to LeadDesk can empower your call center team to contact three times more prospects each day. As the decision-maker, you have the opportunity to enhance your campaign's return on investment by utilizing LeadDesk’s intuitive tools for creating, managing, and analyzing sales and marketing campaigns without needing to consult external experts for every new initiative. This level of control allows you to continuously refine your call center strategies based on up-to-the-minute analytics and past performance data, ensuring your campaigns are always optimized for success. Embrace the power of LeadDesk and watch your sales potential soar.

Description

Welcome to OSDial's official site, the renowned predictive dialer that leverages Open Source licenses to significantly lower costs while maintaining top-notch quality and functionality. This dialer offers unparalleled flexibility, accommodating a wide array of dialing methods, making it the most economical choice on the market today. While dialing technology can be complex, our knowledgeable representatives are dedicated to simplifying the conversation, ensuring you understand every detail in straightforward terms. We invite you to explore the remarkable features of OSDial with us. You can create an unlimited number of custom forms and fields tailored to specific campaigns. Additionally, you can set a limit on calls per hour and choose the order of your lists, allowing for a seamless integration of various lists while selectively calling specific statuses. Control over the dialing process is at your fingertips, including options for flexible call recording and the ability to detect answering machines. Furthermore, you have the capability to dictate how to manage dropped calls, execute transfers, and conclude calls effectively. With features such as mapping caller IDs to area codes, testing alternate numbers, and utilizing Interactive Voice, OSDial is designed to meet all your dialing needs efficiently. Ultimately, OSDial empowers users with the tools necessary to optimize their calling strategies and improve overall communication effectiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BI Book
CallHub
Capturi
GetAccept
IntraManager
Lyftrondata
Microsoft Power BI
Nok Nok S3 Authentication
Peaka
Pipedrive
Playable
Salesforce
StarfishETL
Zendesk

Integrations

BI Book
CallHub
Capturi
GetAccept
IntraManager
Lyftrondata
Microsoft Power BI
Nok Nok S3 Authentication
Peaka
Pipedrive
Playable
Salesforce
StarfishETL
Zendesk

Pricing Details

89€ / license per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LeadDesk

Founded

2010

Country

Finland

Website

leaddesk.com

Vendor Details

Company Name

OSDial

Country

United States

Website

osdial.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Product Features

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Alternatives

Alternatives

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