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Description
Designed for vacation rentals, large-scale property managers, and boutique hotel operators, KoruStay is an enterprise-grade hospitality operations engine. Our cloud-based Progressive Web App eliminates the need for clunky PDF manuals or forced app downloads, delivering property information instantly via a simple, mobile-friendly link. The platform equips hosts with powerful growth and support tools, including a flexible, low-fee commerce engine for late checkouts, our 'Ask Pio' multilingual AI guest assistant, and KoruSignal—a unique SEO framework that translates physical guest usage into higher direct booking rankings. To ensure total legal compliance and duty of care, KoruStay also features a real-time safety integration that monitors official emergency feeds, automatically warning travelers of severe weather events while guarding operators against opportunistic refund requests.
Description
At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Google Maps
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Integrations
Facebook Messenger
Google Maps
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Pricing Details
$7/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KoruStay
Founded
2025
Country
New Zealand
Website
korustay.co.nz
Vendor Details
Company Name
MS Shift
Founded
2005
Country
United States
Website
ms-concierge.com
