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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kopia features a robust and adaptable architecture, enabling it to back up a wide range of devices, from small laptops to extensive server systems. As a fast and secure open-source tool for backup and restoration, Kopia efficiently manages filesystem snapshots stored in a remote location. It uploads files and directories to a designated remote storage known as a Repository, while also keeping a historical record of snapshots at various points in time, all governed by user-defined policies. Each snapshot is generated incrementally, ensuring that data already captured in previous snapshots is not re-uploaded to the repository, thus optimizing storage efficiency. In fact, when files are moved or renamed, Kopia adeptly identifies that they contain the same data, eliminating the need for redundant uploads. Furthermore, multiple users or devices can access the same repository, ensuring that shared files are only uploaded once, conserving bandwidth and storage resources. For data restoration, Kopia allows users to mount the Repository's contents as a local disk, facilitating the use of standard file copy tools for either complete or selective restoration of data, making the process user-friendly and efficient. This unique approach to backup and restoration emphasizes both efficiency and ease of use across diverse computing environments.

Description

Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX No 
Google Cloud Storage Yes 
Pointel DCCM No 

Integrations

Genesys Cloud CX Yes 
Google Cloud Storage No 
Pointel DCCM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kopia

Website

kopia.io

Vendor Details

Company Name

Pointel

Founded

1999

Country

United States

Website

www.pointel.com/solutions/cms/

Product Features

Backup

Backup Log No 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management No 
Prioritization No 
Release Management No 
Task Management No 
Tracking & Reporting No 
Training Management No 

CMDB

Change Management No 
Configuration Management No 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

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