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Description
Konami offers a centralized contact point for all matters related to the SYNKROS application, database, and server hardware systems. This managed services model effectively reduces the blame-shifting often found in competing systems by directing all concerns and questions to a single source. The collaboration among Konami’s customer support, database administration, and project management teams ensures that users receive exceptional five-star service and assistance for both SYNKROS software and its server infrastructure. With SYNKROS, vital information is always readily available, granting you uninterrupted access to a comprehensive overview of your operations, whether you are in the gaming area, dining at the buffet, relaxing in the hotel lobby, or navigating the main parking lot. This level of accessibility allows for enhanced decision-making and operational efficiency across various locations.
Description
Booking for groups has become incredibly straightforward. Our platform supports a variety of flexible group hold scenarios, enabling guests to reserve their spots effortlessly using a special code through the OpenHotel Booking Engine. We adeptly handle even the most complex rate situations while ensuring user-friendliness. It offers a range of discount options, promotional codes, adaptable length of stay enforcement, and comprehensive support for surcharges and taxes. Reports can be easily printed or exported, allowing for seamless analysis. Users can evaluate and forecast trends with tailored pace reports. All key metrics are consolidated in a single, accessible dashboard. Additionally, we provide multiple customization options for staff access, allowing you to determine which functionalities they can use. Security is prioritized with the implementation of Two-Factor Authentication for each account. With a snapshot view of your property, filtering the grid helps you quickly locate what you need, while the interactive grid enhances functionality with features such as Click-To-Book, moving, assigning, and upgrading reservations, ensuring efficient management of your bookings. This comprehensive system empowers property managers to maximize their operational efficiency and enhance the guest experience.
API Access
Has API
API Access
Has API
Integrations
Akia
Booking.com
OpenKey
Whistle Messaging
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Konami Gaming
Founded
1997
Country
United States
Website
www.konamigaming.com/systems/synkros
Vendor Details
Company Name
OpenHotel
Founded
1998
Country
United States
Website
openhotel.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
