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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us. Customers love these features: - Full branding and theming control, plus private domain at all subscription levels WYSIWYG Editor and the ability to edit source HTML - Embeddable contextual widget to display your knowledge base content on your website or app Flexible Table of Contents organization, navigation Advanced Security and Restricted Access Options - All themes are mobile-responsive right out of the box - ElasticSearch-based searching functionality - Glossary with pop-over definitions and automatic highlighting

Description

Easily access a wealth of information or articles from the entire wiki as the search bar presents suggestions based on the initial letter you type. Additionally, take advantage of the robust features provided by elastic search, allowing you to edit, tag, rename, delete, write-protect, or view the history of any article with minimal effort. Updating content is a breeze with the visual editor at your disposal. Engage in discussions about the content or presentation of articles on their specific discussion pages. You can also automatically notify other wiki contributors of upcoming responses by tagging them in your messages. Moreover, the layout of your wiki seamlessly adjusts to fit the device you are using, whether it’s a smartphone or a television, ensuring an optimal user experience. This adaptability enhances accessibility, making it easier for users to interact with the wiki’s extensive resources.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

LaunchBrightly
SearchUnify
Zapier
Zendesk

Integrations

LaunchBrightly
SearchUnify
Zapier
Zendesk

Pricing Details

$79.00/month/user
Free Trial
Free Version

Pricing Details

€3 month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KnowledgeOwl

Founded

2015

Country

United States

Website

www.knowledgeowl.com

Vendor Details

Company Name

Wiki Valley

Founded

2016

Country

France

Website

wiki-valley.com/wiki/Creation_de_wikis_prives_en_ligne

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

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