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Description
Begin with our versatile multi-touch attribution templates, which facilitate over one million responses each month. Collect insights using twelve different question types along with a vast array of pre-existing templates. Utilize our pre- and post-purchase surveys to uncover valuable insights that other attribution tools might miss. Analyze the time taken to make the first purchase alongside channel-specific inquiries to assess the influence of various channels over time. Segment your attribution survey results by average order value to gain a more precise understanding of attribution and the revenue effects across different channels, demographics, and customer motivations. Engage with abandoned cart shoppers through surveys to pinpoint the reasons behind their decision not to purchase and address their concerns promptly. Additionally, reach out to customers who have not made a repeat purchase and provide them with an automatically generated promo code as a gesture of appreciation for their previous business. This approach not only helps in retaining customers but also enhances overall engagement and satisfaction.
Description
The SurveyTrax Assessment tool seamlessly integrates with TraxSolutions, empowering users to design, execute, and analyze virtually any type of survey or assessment. By utilizing surveys, you can collect essential feedback to inform program management decisions and evaluate the effectiveness of your organization’s impact on the communities you serve. The platform supports branching logic, multiple languages, various metrics, and a diverse array of question and response formats. You can either customize ready-made templates or effortlessly create surveys tailored to your needs. Additionally, you can assess your impact through pre- and post-program analyses, which facilitate repeated measures and statistical evaluations. The tool also allows for anonymous submissions, ensuring that personally identifiable information remains confidential. This versatile system accommodates a broad spectrum of question types, including True/False, Yes/No, multiple-choice, numeric responses, rating scales, sliders, Likert Scales, rank ordering, and much more, making it an invaluable resource for comprehensive data collection. With these capabilities, organizations can enhance their understanding of participant feedback and improve their services accordingly.
API Access
Has API
API Access
Has API
Integrations
Klaviyo
Loop Subscriptions
Replo
Shopify
Triple Whale
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KnoCommerce
Founded
2021
Country
United States
Website
knocommerce.com
Vendor Details
Company Name
nFocus Solutions
Country
United States
Website
www.nfocus.com/surveytrax/
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video