Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Klaviyo empowers businesses to create smarter digital relationships by transforming customer data into meaningful, impactful experiences. From email and SMS to web interactions and reviews, Klaviyo makes it easy for B2C brands to engage customers at every touchpoint. Trusted by over 157,000 businesses, Klaviyo helps drive faster, more efficient revenue growth. Klaviyo’s 350+ integrations making getting started easy for marketers. Some key features of the platform include predictive analytics, AI automation, optimized templates, A/B testing, and intuitive segmentation and email flows to ensure marketers are reaching their audience with the right message at the right time. The solution also supports integration with payment processing and point of sale (POS) software solutions, such as Magento, Shopify, and WooCommerce.

Description

Text Request is a business messaging platform that ignites customer engagement. We have created simple-to-use messaging solutions for your everyday communication issues. This allows you to cut through the noise and connect with customers wherever you are. Text Request can scale with you from one person to managing a few conversations to thousands of employees sending millions in messages to custom solutions built on the API. Our website provides information about how we can help busy business leaders with conversational messaging and customer engagement.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Stackreaction Yes 
Zapier Yes 
Canva Yes 
CustomerVox Yes 
Funnelish Yes 
HubSpot Customer Platform No 
Hubble Yes 
Jotform Yes 
Loop Subscriptions Yes 
Make Yes 
Mortar Yes 
Out Of The Blue Yes 
Prive Yes 
RetentionX Yes 
Salesforce Agentforce Service Yes 
Sugar Connect No 
Wati Yes 
Wigzo Yes 
Zoey Yes 

Integrations

Axis LMS Yes 
Stackreaction Yes 
Zapier Yes 
Canva No 
CustomerVox No 
Funnelish No 
HubSpot Customer Platform Yes 
Hubble No 
Jotform No 
Loop Subscriptions No 
Make No 
Mortar No 
Out Of The Blue No 
Prive No 
RetentionX No 
Salesforce Agentforce Service No 
Sugar Connect Yes 
Wati No 
Wigzo No 
Zoey No 

Pricing Details

$0/month
The free tier includes email support for the first 60 days. You can create an account, import and sync your data, customize templates and emails, and use many of Klaviyo’s feature for free. You can send 500 emails maximum to up to 250 active profiles. You also get 150 SMS credits. You’ll be prompted to upgrade once you exceed that limit.

Access the full Klaviyo platform plus exclusive AI-powered features and 24/7 support for as little as $20/month.
Free Trial No 
Free Version Yes 

Pricing Details

$59 per month
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Klaviyo

Founded

2012

Country

United States

Website

www.klaviyo.com

Vendor Details

Company Name

Text Request

Founded

2014

Country

United States

Website

www.textrequest.com

Product Features

Campaign Management

Develop, initiate, and assess integrated marketing campaigns across multiple platforms—all from one central interface. Create target audiences in moments, produce brand-consistent content using Klaviyo AI, and schedule or activate messages in response to real-time actions. Tailor promotions, products, and timing for each individual recipient. Work together under predefined guidelines and approval processes, followed by enhancements through A/B testing, deliverability analytics, and performance comparisons. Comprehensive reporting and attribution reveal the effectiveness of your efforts across email, SMS/RCS, WhatsApp, push notifications, and beyond.

Channel Management No 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management No 
Multi-Campaign Yes 

Customer Data Platforms (CDP)

The Klaviyo Data Platform consolidates various marketing, commerce, and service information into a cohesive, real-time customer profile. It offers features such as identity resolution, limitless lookback segmentation, no-code data transformations, custom objects, and open APIs. Additionally, it boasts over 350 integrations and warehouse sync capabilities. With Klaviyo Marketing and Service, you can quickly activate insights: create segments, initiate flows, customize content, and evaluate performance seamlessly, eliminating the need for multiple tools or delayed batch processing.

Behavioral Analytics Yes 
Campaign Management No 
Customer Profiles No 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching No 
GDPR Compliance No 
Personalization Yes 
Predictive Modeling Yes 

eCommerce Marketing

AB Testing Yes 
Abandoned Cart Email Yes 
Analytics / ROI Tracking Yes 
Customer Data Profiles Yes 
Dynamic Content Yes 
Email Marketing Yes 
Email Personalization Yes 
Facebook Ads Yes 
Google Ads Yes 
Product Recommendations Yes 
Push Notifications Yes 
Retargeting Yes 
SMS Marketing Yes 
Search Marketing Yes 
Segmentation Yes 
Signup Forms & Popups Yes 
Social Marketing Yes 
Triggered Emails Yes 
Website Visitor Tracking Yes 

Email Marketing

Boost instant sales and foster long-term customer loyalty through data-centric email strategies. Klaviyo combines an easy-to-use editor and over 160 customizable templates with advanced features like real-time audience segmentation, predictive analytics, and dynamic product integration. Enhance your email campaigns with AI tools for reputation management, guided warming strategies, intelligent sending, and optimized send times. Conduct rapid A/B testing, achieve personalization on a broad scale, and track performance with revenue-linked reporting and metrics. Designed specifically for ecommerce, Klaviyo seamlessly connects with more than 350 applications.

A/B Testing Yes 
Artificial Intelligence Yes 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Email Personalization

Move past the one-size-fits-all approach. Customize products, promotions, and content sections in real-time by leveraging profile information, online behavior, and purchasing patterns. Utilize predictive analytics to optimize timing and frequency; AI crafts messaging and subject lines that align with your brand identity. Incorporate display/hide features and adaptable content to maintain template versatility. Tailor each communication to specific individuals and confirm effectiveness through A/B testing, deliverability analysis, and comprehensive revenue tracking.

Email Template Design

A/B Testing Yes 
Code From Scratch Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML Code Yes 
Mobile-Friendly / Responsive Yes 
Potential Issue Identification Yes 
Premade Templates Yes 
Proofing Yes 
Reporting / Analytics Yes 
Text Editor Yes 
Theme Editor Yes 

Marketing

Klaviyo serves as an AI-driven B2C customer relationship management system that seamlessly integrates marketing, customer service, analytics, and data, enabling brands to accelerate their growth without added complexity. Manage email, SMS/RCS, WhatsApp, mobile push notifications, and on-site interactions all from a single platform. With real-time customer profiles and over 350 integrations, Klaviyo facilitates accurate segmentation and personalized experiences on a one-to-one basis. Its integrated K:AI agents can transform a URL into a comprehensive marketing strategy and effective campaigns, continuously optimizing them for better results. With more than 160 customizable templates and 80 pre-designed workflows, you can launch your initiatives swiftly and measure their effectiveness with insightful dashboards, testing capabilities, and performance benchmarks.

Marketing Attribution

Discover the true factors behind your revenue generation with adaptable, multi-channel attribution. Tailor your lookback periods, touchpoints, and filters—and make retroactive adjustments for accurate comparisons. Combine last-click or multi-touch attribution with comprehensive portfolio dashboards, cohort studies, funnel analysis, and performance benchmarks. Gain insights into your performance across various platforms, including email, SMS/RCS, WhatsApp, and push notifications, all in a single dashboard. Then leverage those insights through testing, actionable recommendations, and AI-driven optimizations.

Attribution Modeling No 
Audience Segmentation Yes 
Conversion Tracking Yes 
Cross-Channel Attribution Yes 
Customer Journey Mapping Yes 
Multi-Touch Attribution Yes 
Predictive Analytics Yes 
ROI Tracking No 

Marketing Automation

Streamline complete lifecycles through multi-channel workflows that respond to real-time occurrences—such as website interactions, transactions, subscription adjustments, and beyond. Marketing Agent harnesses the power of AI to develop your email marketing approach, generate content, and maintain an active schedule. Activate communications across any platform, automatically test different versions, and utilize predictive analytics to guide timing, reduce churn, and determine the next optimal step. Oversee everything from a single dashboard with consolidated profiles, ensuring that each automation remains precise, aligned with your brand, and focused on performance.

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence Yes 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking Yes 

Mobile Marketing

Encourage app users to return consistently by utilizing push notifications, in-app messages, and synchronized user journeys, all driven by consolidated data. Achieve accurate targeting through real-time audience segments and predictive analysis; customize creatives and calls-to-action; and activate messages based on user behavior. Oversee silent push notifications for background updates and integrate mobile communication with email, SMS, and WhatsApp to create seamless interactions. Develop quickly using an easy-to-navigate editor and pre-designed templates; evaluate performance with comprehensive reporting linked to revenue outcomes.

Channel Attribution Yes 
Contextual Targeting No 
Coupons Yes 
Email Marketing Yes 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing Yes 
Push Notifications Yes 
Text Messaging Yes 
Text-to-Win No 

Personalization

Provide authentic personalized experiences by customizing content, products, channels, and timing for each individual. Klaviyo’s integrated profiles merge data from browsing behavior, purchase history, service engagements, and user consent to create targeted segments and personalized messaging. Leverage predictive analytics such as customer lifetime value, risk of churn, and anticipated order dates, along with AI-driven suggestions to refine every interaction. Personalization is inherently built into email, SMS/RCS, WhatsApp, mobile apps, and websites—eliminating the need for additional customer data platforms or overnight synchronizations.

A/B Testing Yes 
Abandoned Cart Saver Yes 
Account Based Marketing No 
Behavioral Targeting Yes 
Campaign Segmentation Yes 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

SMS Marketing

Increase your income and foster connections through compliant, interactive SMS communication. Instantly create segments based on data insights, automate chat flows, and tailor messages using integrated profiles. Expand your subscriber list with intelligent, targeted forms while ensuring message delivery through a dedicated platform. Track sales effectively alongside email and mobile efforts. Connect with audiences in over 20 countries and seamlessly integrate SMS with email, WhatsApp, and push notifications from a single interface. Leverage AI to enhance your messaging, optimize testing, and refine audience targeting.

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management No 
MMS Yes 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management No 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging Yes 
Employee Directory No 
Event Calendar No 
File Sharing Yes 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging Yes 
Text-to-Win No 

Political Campaign

Campaign Analysis Yes 
Conservative No 
Contact Management No 
Contribution Tracking No 
Demographic Data No 
Donor Targeting No 
Email Marketing No 
Event Calendar No 
Fundraising Management No 
Mapping No 
Non-Partisan Yes 
Online Payment Processing Yes 
Progressive No 
Staff Management No 
Volunteer Management No 
Voter Database No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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