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Description
Grace Hill’s KingsleySurveys delivers an extensive array of survey tools alongside reliable industry benchmarks, enabling the collection of actionable insights regarding the perceptions of residents, tenants, employees, and clients/investors. These valuable insights empower real estate organizations to evaluate satisfaction levels, boost lease renewals, enhance employee retention, and elevate overall property performance. The platform features resident surveys that gauge their overall satisfaction, assess views on property attributes, and evaluate management, leasing, and maintenance experiences. Tenant surveys focus on gathering feedback about space requirements, sustainability efforts, and service evaluations. Additionally, employee engagement surveys are available in various formats, including annual, pulse, and ad hoc, to gain a deeper understanding of employee satisfaction and retention issues. Client and investor surveys are designed to assess perceptions, evaluate performance metrics, and collect competitive intelligence. Furthermore, the Kingsley Index acts as a robust benchmarking resource, allowing organizations to compare their survey results with those of industry peers while identifying areas for improvement. This comprehensive approach ensures that organizations remain competitive and responsive to the needs of all stakeholders involved.
Description
SurveyStance simplifies the process of gathering immediate feedback from both customers and employees through enjoyable and interactive tools. Our offerings consist of Smiley Face Feedback Kiosks, QR code surveys, and Email Signature Surveys. This allows you to monitor satisfaction levels, identify patterns, and quickly react with automated notifications when negative feedback is received. The platform also features sophisticated reporting capabilities, utilizing AI to analyze free-form text inputs and evaluate critical metrics such as NPS, CSAT, and Employee Engagement. With SurveyStance, you not only gather feedback but also take prompt action to enhance experiences and foster growth, ensuring that your organization remains responsive to the needs of its stakeholders. Ultimately, this proactive approach leads to better engagement and a more positive environment for everyone involved.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grace Hill
Founded
1998
Country
United States
Website
gracehill.com/solutions/satisfaction-surveys/
Vendor Details
Company Name
SurveyStance
Founded
2011
Country
United States
Website
www.surveystance.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
