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Description
For more than a decade, KingAsterisk Technologies has specialized in delivering innovative contact center software tailored to businesses across industries like telecom, healthcare, banking, education, and e-commerce. Their solutions combine scalability, security, and efficiency, enabling organizations to engage with customers seamlessly. With features such as Avatar Dialer, CRM Dialer integration, cloud deployment, and custom Asterisk development, companies benefit from optimized call routing and improved customer interactions. The platform supports voice, chat, email, and social media channels in a unified system, ensuring an effortless support experience. Real-time analytics and call monitoring equip managers with actionable insights to drive performance. KingAsterisk also provides customization, 24/7 live support, and server installation services to match unique business requirements. Over 1,500 satisfied clients trust them for delivering secure, high-quality VoIP and telephony solutions. This combination of innovation, expertise, and customer focus makes KingAsterisk a dependable choice for businesses worldwide.
Description
Voicent offers a user-friendly predictive dialer software that encompasses various dialing modes such as predictive dialing, preview dialing, progressive dialing, a dedicated call center predictive dialer, and manual dialing. This software significantly enhances the productivity of agents while boosting the overall success of campaigns by automating the dialing process, efficiently bypassing busy signals, unanswered calls, and disconnected lines, and even leaving messages on answering machines if desired—all without requiring your or your agent's involvement until a live person is reached. Moreover, with straightforward campaign management features at your disposal, you can effortlessly oversee and control predictive dialer campaigns, adjust call volume settings, manage call forwarding, and switch between different dialing modes including progressive, preview, manual, and predictive. As a result, users can streamline their communication processes and focus more on engaging with their customers directly. This comprehensive solution ensures that businesses can maximize their outreach efforts effectively.
API Access
Has API
API Access
Has API
Integrations
Voicent Communications
Pricing Details
$25
Free Trial
Free Version
Pricing Details
$385 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KingAsterisk Technologies
Founded
2008
Country
United Kingdom
Website
kingasterisk.com
Vendor Details
Company Name
Voicent Communications
Founded
2001
Country
United States
Website
www.voicent.com/predictive-dialer.php
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management