Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 29 Ratings

Total
ease
features
design
support

Description

Kerauno stands out as a premier provider of comprehensive cloud communication solutions for businesses on a global scale. Our offerings are designed to enhance how communication takes place by eliminating the technological obstacles that often hinder interactions among people, processes, and systems. With Kerauno's UCaaS, users gain access to an extensive range of cloud-based communication and collaboration services that are seamlessly integrated to optimize business communications. Additionally, Kerauno Launch serves as a dynamic text engagement platform, facilitating real-time, two-way communication that fosters stronger connections and more meaningful engagement with fans, employees, and communities alike. We are also in the process of developing an innovative workflow platform aimed at improving interactions across business communication systems through the use of predictive intelligence, automated workflows, and user-friendly processes. By leveraging our advanced suite of communication and collaboration tools, businesses can significantly enhance their profitability and operational efficiency, ultimately transforming the way they connect and collaborate.

Description

Thirdlane is built for service providers and MSPs who need a multi-tenant, white-label UCaaS platform with deep API control. It delivers voice, video, chat, and contact center features while giving providers the ability to integrate billing, CRM, and IT workflows with ease. Why providers choose Thirdlane: - True multi-tenant PBX architecture built for scaling to thousands of tenants. - White-label flexibility - deliver a branded experience to your customers. - Thirdlane Connect apps unify messaging, calling, and meetings across all devices. - Built-in Contact Center for sales and support teams. - CRM screen pops and Click-to-Call to boost productivity. - Extensive APIs for automation and third-party integrations. Business outcomes: - Launch branded UCaaS without the heavy R&D cost. - Increase recurring revenue with scalable multi-tenant architecture. - Offer enterprise-grade features at a competitive price point. Thirdlane empowers providers to own their UCaaS offerings end-to-end, increasing margins and ensuring long-term customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Salesforce
Synkato
Zapier
Zendesk
Zoho CRM

Integrations

Freshdesk
HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Salesforce
Synkato
Zapier
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kerauno

Founded

2018

Country

United States

Website

www.kerauno.io

Vendor Details

Company Name

Thirdlane

Founded

2003

Country

United States

Website

www.thirdlane.com

Product Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

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Windstream Enterprise UCaaS

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