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features
design
support

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Description

Keelvar was established in Europe's largest Artificial Intelligence Research Lab by a team computer scientists and engineers who specialize in AI, Optimization, and Game Theory. This is how strategic sourcing is done. Keelvar is driving procurement forward with its best in-breed software to optimize sourcing and automate, which is designed for easy adoption, scale and productivity. SaaS-based Keelvar products provide purpose-built solutions to blue-chip global businesses. Customers include Logitech and Samsung, Novartis and Coca-Cola, Novartis and Novartis, DSV and Grupo Nutresa. CommScope is also a customer of Keelvar. Keelvar helps customers with strategic sourcing, including logistics, direct materials and indirect spends. Keelvar received $18 Million in Series A funding in June 2020 in order to accelerate product development and global expansion. The company's headquarters is in Cork, Ireland. We have employees around the world to support our operations.

Description

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Aura
Capillary Engage+
Cisco Unified Contact Center
Freshdesk
Genesys Cloud CX
Kroto
LINE
Magento
Operata
SAP Ariba Strategic Sourcing
SAP SuccessFactors
Salesforce
Shopify
Viber
Vin WMS
VoiceX
WhatsApp
X (Twitter)
Zalo
Zendesk

Integrations

Avaya Aura
Capillary Engage+
Cisco Unified Contact Center
Freshdesk
Genesys Cloud CX
Kroto
LINE
Magento
Operata
SAP Ariba Strategic Sourcing
SAP SuccessFactors
Salesforce
Shopify
Viber
Vin WMS
VoiceX
WhatsApp
X (Twitter)
Zalo
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Keelvar

Founded

2012

Country

Ireland

Website

www.keelvar.com

Vendor Details

Company Name

Bitonic Technology Labs

Founded

2016

Country

San Mateo, California

Website

yellow.ai/

Product Features

Procurement

Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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