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Description
Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.
Description
Eksis is an online platform designed for social media management, catering to creators, small enterprises, agencies, and social media teams. It combines features such as social publishing, scheduling, inbox oversight, automation, and analytics within a collaborative workspace. Users can link various accounts, including Instagram, Facebook, Threads, TikTok, YouTube, LinkedIn, X, Pinterest, Bluesky, and DEV Community, enabling them to craft posts for multiple platforms and oversee them via a calendar interface. A consolidated inbox gathers comments and direct messages from supported platforms, while automated keyword-based rules facilitate responses to comments and direct messages seamlessly. Additionally, AI-driven writing features assist in generating captions and proposing replies to engage audiences effectively. Teams can work together through designated workspaces and approval processes, enabling them to assess the performance of posts and accounts. Furthermore, eksis offers a REST API for paid plans and an MCP server for compatible AI clients, empowering them to communicate with connected channels and manage scheduled content efficiently. This comprehensive tool empowers users to streamline their social media efforts, enhancing both productivity and engagement.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Bluesky
No
ChatGPT
No
Claude
No
Cursor
No
Facebook
No
Instagram
No
LinkedIn
No
Model Context Protocol (MCP)
No
Pinterest
No
Threads
No
Integrations
Bluesky
Yes
ChatGPT
Yes
Claude
Yes
Cursor
Yes
Facebook
Yes
Instagram
Yes
LinkedIn
Yes
Model Context Protocol (MCP)
Yes
Pinterest
Yes
Threads
Yes
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$4/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Juphy
Founded
2018
Country
Turkey
Website
www.juphy.com
Vendor Details
Company Name
eksis.io
Founded
2026
Country
Indonesia
Website
eksis.io
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
Yes
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No