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Description
Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.
Description
A social media publishing system that uses artificial intelligence. Sposter allows you to easily integrate content creation processes and optimize the work of your clients and team members.
Publishing - Manage all your social media networks from one place With a single click, you can create and upload posts to select social media pages.
Collaboration - Connect your customers and team in one place. You can manage and create a communication plan for your team and assign tasks to them.
Scheduling - choose the date and time that the posts will be published. You can use the artificial intelligence feature to determine the best time for publishing your posts.
Approvals - notify the customer and coordinate the content created with Sposter. For social media content, or comments that include specific notes, get customer approval.
Analytics - Track post results based upon social networking data. Generate reports about posts, pages, or team members' work.
API Access
Has API
API Access
Has API
Integrations
Bitly
Facebook
Instagram
LinkedIn
X (Twitter)
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
$59/month/3 users
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Juphy
Founded
2018
Country
Turkey
Website
www.juphy.com
Vendor Details
Company Name
Sposter
Founded
2017
Country
Lithuania
Website
sposteronline.com
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling