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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.

Description

Kickscale serves as a comprehensive project management tool designed to leverage insights from industry experts, enabling marketing and sales teams to enhance their growth strategies. You can delegate tasks and processes directly from your established playbook to your team, ensuring efficient execution. Each task and process is supplemented with valuable know-how in various formats, including text, video, and audio, eliminating the need for redundant explanations. It provides a centralized hub for planning all your trade shows, allowing you to repeatedly utilize and refine your processes. By assigning tasks and fostering accountability within your team, you can keep all event-related information organized in one location. Standardizing your event procedures is made easy, ensuring that both marketing and sales teams are aligned with consistent processes. Additional features include automatic time zone adjustments, so you can focus on your event without worrying about scheduling conflicts, as well as automatic room assignments for meetings and demo stations. You can create detailed guides for your team, access a library of processes, and facilitate sharing among colleagues, all aimed at streamlining your workflow and enhancing collaboration. Ultimately, Kickscale empowers your team to operate more efficiently and effectively, driving better outcomes for your marketing and sales initiatives.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Calendar
Salesforce

Integrations

Google Calendar
Salesforce

Pricing Details

$39 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Juphy

Founded

2018

Country

Turkey

Website

www.juphy.com

Vendor Details

Company Name

Kickscale

Country

Austria

Website

www.kickscale.com

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

Alternatives

Alternatives