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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Jonot brings walk-in queues and scheduled appointments into one customer flow. Visitors join a virtual queue from a QR code, web link or kiosk, then follow live queue progress and estimated waiting time on their phone. No customer app or account is required. With Pro, customers book a service and available time online. Email verification, confirmations, reminders, calendar downloads and private booking-management links support the journey before the visit. Customers can cancel or reschedule within the permitted action windows. The staff calendar shows reservations, while configurable service durations, preparation and cleanup buffers, opening hours, breaks and queue capacity shape availability. Staff serve reservations and walk-ins through the same desk, and public screens identify appointments by anonymous codes. Use Jonot across multiple locations on existing tablets, computers and displays, with multilingual interfaces, custom branding, feedback and webhook integrations. Walk-in ticket operations can continue over a local network during a temporary internet outage. Reservations and booking management need an internet connection.

Description

Zuna was established with the aim of clarifying operational disarray by revolutionizing the management of customer flow within organizations. Many enterprises face challenges such as extended queues, erratic wait times, and varying service quality. To address these issues, Zuna created an innovative Queue Management System that optimizes customer experiences from their arrival to the completion of service. Utilizing cutting-edge Queue Management Software, Zuna integrates intelligent ticketing, real-time queue oversight, digital signage, and smart routing within a cohesive platform. This system enables businesses to effectively handle walk-ins, scheduled appointments, and service desks while offering clients transparent insights into their wait durations. Targeted at sectors including healthcare, finance, retail, governmental agencies, and service establishments, Zuna not only boosts operational productivity but also diminishes perceived waiting times, ultimately leading to improved customer satisfaction. By streamlining the entire customer journey, the system plays a crucial role in enhancing the overall service experience for both organizations and their clients.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

athenahealth Population Health No 
webhooks.io Yes 

Integrations

athenahealth Population Health Yes 
webhooks.io No 

Pricing Details

$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Jonot Oy

Founded

2026

Country

Finland

Website

jonot.io

Vendor Details

Company Name

Zuna

Founded

2025

Country

United States

Website

zunaqms.com

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools No 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless Yes 
Customer Surveys No 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue Yes 

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