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Description
JobWatch offers a comprehensive CRM that consolidates all your customer information, allowing you to gain a thorough and cohesive understanding of each account, contact, site, and contract. This system streamlines processes for your back office team, enabling them to retrieve customer data and histories almost immediately. As a result, calls can be handled quickly and efficiently, along with the booking of new jobs and the monitoring of all calls, tasks, and activities associated with each customer account. With JobWatch, managing contracts becomes effortless; you can create an unlimited number of job types tailored to specific customers, including their agreed-upon rates for labor, parts, delivery, and travel time. This functionality ensures precise billing and invoicing, safeguarding your revenue while enhancing customer satisfaction. Additionally, JobWatch CRM maintains a comprehensive history for each customer account, granting quick access to calls, tasks, activities, jobs, invoices, and various documents like completed job cards, thus facilitating better decision-making and improved service delivery.
Description
You can access and modify your customer data from any location at any time. This includes the ability to view and adjust client details, orders, product selections, and communication records such as calls, meetings, and notes. Inputting field sales data and overseeing the entire lifecycle of product service orders is a straightforward process. Each salesperson's daily tasks are automatically organized according to your specified preferences, with scheduled activities conveniently displayed on both the calendar and map. Additionally, you can retrieve product descriptions, images, technical specifications, promotions, news, and other relevant product information right in the field. The system also encompasses product showcase planning and catalog management. Ensure your team remains informed with instant messaging and alerts. Our merchandising forms and questionnaires are tailored to align perfectly with your unique business requirements. You can also effortlessly document any errors, inconsistencies, or feedback instantly using customized forms, enhancing the efficiency of your operations. This comprehensive approach not only streamlines your processes but also fosters better communication and coordination within your team.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$35 per user per month
Free Trial
Free Version
Pricing Details
$3.50/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Orbital Solutions
Country
Australia
Website
www.orbitalsolutions.com.au
Vendor Details
Company Name
SalesEyes
Founded
2015
Country
United Kingdom
Website
www.saleseyes.com
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management