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Description
We are streamlining the process of receiving, prioritizing, and addressing resident requests over the phone, beginning with urgent maintenance issues.
Our system automatically ranks requests based on the escalation protocols established for your property. Once requests are prioritized, JobCall efficiently assigns them to your available staff through phone calls and text messages. You can easily monitor details, allocate staff, and prioritize the resolution of each emergency request made by residents captured in our system.
Dealing with the high volume of leasing inquiries and resident calls is a significant challenge for property managers. Often, property managers and their teams are engaged in tours, resolving resident concerns, or unavailable after hours, which can lead to missed calls and an overwhelming, disorganized voicemail inbox that requires time to manage. This can result in decreased leasing opportunities and diminished resident satisfaction, ultimately impacting the overall success of property management efforts. By addressing these issues effectively, we aim to enhance both the efficiency of property management and the experience of residents.
Description
fixRAgent is an AI-powered property maintenance triage platform and diagnostic system of record built for multifamily operators, property managers, and enterprise maintenance organizations. By positioning a structured intake layer directly in front of your existing CMMS or property management software, fixRAgent eliminates the massive financial leak caused by blind contractor dispatches and vague tenant maintenance reports.
Instead of relying on unclear phone calls or vague forms, tenants scan an on-site QR code to submit guided photo evidence. fixRAgent’s computer vision engine analyzes the hardware, determines severity by consequence class, identifies probable failure modes, and automatically pushes a structured work order—complete with recommended parts and triage steps—directly into your operational workflow.
Key Platform Capabilities:
Zero-Friction QR Intake: App-free tenant reporting with zero account barriers to eliminate intake friction.
Calibrated Severity Queues: Automatically triages incoming issues into clear severity tiers (Monitor, Fix Soon, Act Today, Urgent) so high-risk items trigger immediate escalation.
Closed-Loop Asset Intelligence: Every diagnosis and technician resolution builds a Visual Property Ledger to track equipment degradation and verify repair outcomes per asset over time.
Universal System Integration: Acts as an invisible diagnostic protocol—ingesting webhooks, emails, and forms, and delivering structured JSON, PDFs, or tickets into your existing CMMS.
Safety-Engineered Emergency Routing: High-risk risks (gas, electrical, structural, water) automatically prioritize direct human contact and shutoff guidance rather than speculative advice.
Stop paying for unnecessary service calls and blind dispatches.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Per active door/unit pricing with pooled diagnostic allowances. Includes access to the QR intake platform, automated triage engine, property ledger, and CMMS integrations.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rex
Country
United States
Website
www.jobcall.com
Vendor Details
Company Name
fixRAgent
Founded
2026
Country
United States
Website
fixragent.com
Product Features
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
