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features
design
support

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Description

Jitbit AutoText serves as a Text Expander for Windows, enabling users to assign acronyms to commonly used text snippets that will be automatically typed out when the acronym is entered. This automatic typing software efficiently reduces keystrokes by repeating text snippets with ease. By designating a keyword or abbreviation for frequently utilized phrases, sentences, or paragraphs, AutoText allows for quick insertion in any application. Unlike the AutoText feature found in MS Office, Jitbit's version offers a system-wide functionality that enhances all your preferred programs with autocorrect capabilities. This tool is especially beneficial for customer success teams, seamlessly integrating into ticketing systems while also being compatible with email, help desk, or live chat software. By crafting a repository of responses for typical inquiries, users can have essential information readily accessible, streamlining communication and improving efficiency. Ultimately, Jitbit AutoText empowers users to enhance their productivity and responsiveness across all platforms.

Description

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
ChatGPT
Drift
Five9
GPT-3
GPT-4
Gmail
Google Chrome
Google Docs
HubSpot Customer Platform
HubSpot Marketing Hub
Microsoft 365
Microsoft Teams
NICE CXone Mpower
Notion
Salesforce
ServiceNow
Verint Workforce Engagement
Workplace from Meta
Zendesk

Integrations

Amazon Web Services (AWS)
ChatGPT
Drift
Five9
GPT-3
GPT-4
Gmail
Google Chrome
Google Docs
HubSpot Customer Platform
HubSpot Marketing Hub
Microsoft 365
Microsoft Teams
NICE CXone Mpower
Notion
Salesforce
ServiceNow
Verint Workforce Engagement
Workplace from Meta
Zendesk

Pricing Details

$22.85 one-time payment
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Jitbit

Website

www.jitbit.com/autotext/

Vendor Details

Company Name

Sapling Intelligence

Founded

2018

Country

United States

Website

sapling.ai/

Product Features

Product Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

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