Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.
Description
PixelPulse is a Shopify application designed to notify users when their checkout tracking ceases to relay purchases to Meta or Google Analytics 4. Issues such as a theme update, application conflicts, or expired tokens can disrupt the flow of purchase data to these platforms, often going unnoticed until ad performance metrics begin to decline weeks later. To address this problem, PixelPulse introduces its own pixel to the Shopify store, monitoring checkout activities closely: it sends a Slack alert if checkout events stop for 24 hours, notifies users of any failures in forwarding to Meta or GA4, and provides updates when the issue is resolved; in addition, it offers server-side backup forwarding of checkout data to the Meta Conversions API and GA4, all presented on a single dashboard that tracks the status of each checkout event and its respective destination. The free plan includes the dashboard along with backup forwarding to one platform, either Meta or GA4, while the Starter plan, available for $19 per month with a 7-day trial, encompasses both platforms, Slack notifications, and a 30-day history of events. Furthermore, this robust alert system enables merchants to take immediate action and optimize their advertising strategies effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Azure Monitor
Yes
JAMS Scheduler
Yes
Microsoft Azure
Yes
Microsoft Teams
Yes
PowerShell
Yes
Python
Yes
ServiceNow
Yes
Shopify
No
Slack
Yes
Zendesk
Yes
Integrations
Azure Monitor
No
JAMS Scheduler
No
Microsoft Azure
No
Microsoft Teams
No
PowerShell
No
Python
No
ServiceNow
No
Shopify
Yes
Slack
No
Zendesk
No
Pricing Details
$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial
Yes
Free Version
Yes
Pricing Details
$19/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
JAMS Software
Founded
1987
Country
United States
Website
jamsscheduler.com/incident-management
Vendor Details
Company Name
MoeZee Shop
Country
Egypt
Website
www.moezeeshop.com/pixelpulse/
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No