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Description

Empower and safeguard your teams across both cloud environments and edge locations with Ivanti Neurons, the hyperautomation solution designed for the Everywhere Workplace. Achieving the benefits of self-healing technology has never been more straightforward. Imagine being able to identify and resolve problems automatically, even before your users are aware of them. Ivanti Neurons makes this a reality. Utilizing advanced machine learning and in-depth analytics, it enables you to address potential issues proactively, ensuring that your productivity remains uninterrupted. By eliminating the need for troubleshooting from your to-do list, you can enhance user experiences wherever your business operates. Ivanti Neurons equips your IT infrastructure with actionable real-time intelligence, empowers devices to self-repair and self-secure, and offers users a tailored self-service interface. Elevate your users, your team, and your organization to achieve more, in every environment, with Ivanti Neurons. From the very first day, Ivanti Neurons provides value through real-time insights that allow you to mitigate risks and avert breaches in mere seconds rather than minutes, making it an essential tool for modern businesses. With such capabilities, your organization's resilience and efficiency can reach new heights.

Description

Unisys Intelligent Workplace Services significantly shorten resolution times while enhancing employee satisfaction by offering a contemporary, persona-driven service desk that features remote, self-healing, and proactive problem-solving as its primary service layer. The company provides seamless services through cutting-edge collaboration tools and merged reality applications, alongside quick-access asset lockers and vending machines for everyday IT supplies. Unisys Intelligent Workplace Services guarantee prompt and effective repairs or replacements for your devices. In addition to these services, you will benefit from on-site desk-side support and dispatch assistance, all while enjoying comprehensive lifecycle management of your assets throughout the organization, which includes installation, modifications, recycling, IT supply chain management, and depot requirements. Furthermore, the advanced InteliServe Platform by Unisys offers a variety of support channels, leverages sophisticated analytics, and integrates Artificial Intelligence (AI) with robotic process automation features. This holistic approach not only streamlines operations but also fosters a more efficient and responsive workplace environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AccuSpeechMobile
Bright Pattern
Cynerio
Espressive Barista
HivePro Uni5
Ivanti
Ivanti Neurons for Discovery
NorthStar Navigator
Quickwork
TheEye
Virima

Integrations

AccuSpeechMobile
Bright Pattern
Cynerio
Espressive Barista
HivePro Uni5
Ivanti
Ivanti Neurons for Discovery
NorthStar Navigator
Quickwork
TheEye
Virima

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ivanti

Founded

1985

Country

United States

Website

www.ivanti.com/solutions/ivanti-neurons

Vendor Details

Company Name

Unisys

Country

United States

Website

www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf

Product Features

Application Security

Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Product Features

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Alternatives

Alternatives

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