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Description
ItsAlive delivers a user-friendly platform that allows brands to effortlessly create chatbots and services designed to differentiate themselves in the market. These chatbots serve as a modern approach to connect with audiences and facilitate interactions within Facebook Messenger. They can efficiently handle common inquiries while providing a smooth transition to human agents when required by utilizing Facebook Inbox or alternative platforms. A chatbot that cannot adapt to your evolving requirements is not practical. We offer various solutions to address your communication obstacles, allowing you to select the features that best fit your needs. Enjoy crafting your bot with our intuitive interface, which requires no coding expertise. You can publish your bot with a single click, incorporating all necessary content while using a simple drag-and-drop method to organize decision trees into folders. In mere seconds, deploy your chatbot across multiple Facebook pages, and test its functionality live. You can easily duplicate and translate your bot, as well as share it with others. Additionally, keep track of key performance indicators to evaluate your chatbot's effectiveness and gain valuable insights into your audience. Embrace the future of customer interaction with tools that empower you to succeed.
Description
NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable.
The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer.
The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI.
Key Benefits of NapoleonCat:
- Scale social media customer care globally with multilingual moderation
- Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads.
- Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports.
- Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration.
- Automate repetitive tasks with AI to focus on real conversations and meaningful engagement.
- Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
YouTube
Airtable
App Store
Facebook Messenger
Google Business Profile
Google Play
Google Sheets
HubSpot CRM
Integrations
Facebook
Instagram
YouTube
Airtable
App Store
Facebook Messenger
Google Business Profile
Google Play
Google Sheets
HubSpot CRM
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
$79.00/month
NapoleonCat offers flexible social media management plans for teams of all sizes. You can choose from four pricing tiers tailored to your needs.
The Standard plan includes unlimited post scheduling, analytics, reporting, and team collaboration tools.
The Pro plan adds access to the integrated Social Inbox, saved replies, and a mobile app.
The Expert plan is ideal for teams needing advanced automation, such as AI-powered moderation, spam and hate speech detection, sentiment analysis, and advanced search.
For larger organizations, the Enterprise plan offers API access, custom reports, SLA, and compliance solutions tailored to your business.
All plans start with 2 users and 5 social media profiles, with scalable options to fit your team.
You can start a 14-day free trial with no credit card required.
Flexible monthly or annual billing options are available, and you can upgrade or downgrade at any time.
The Standard plan includes unlimited post scheduling, analytics, reporting, and team collaboration tools.
The Pro plan adds access to the integrated Social Inbox, saved replies, and a mobile app.
The Expert plan is ideal for teams needing advanced automation, such as AI-powered moderation, spam and hate speech detection, sentiment analysis, and advanced search.
For larger organizations, the Enterprise plan offers API access, custom reports, SLA, and compliance solutions tailored to your business.
All plans start with 2 users and 5 social media profiles, with scalable options to fit your team.
You can start a 14-day free trial with no credit card required.
Flexible monthly or annual billing options are available, and you can upgrade or downgrade at any time.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ItsAlive
Founded
2016
Country
France
Website
itsalive.io
Vendor Details
Company Name
NapoleonCat
Founded
2013
Country
US and Poland
Website
napoleoncat.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
