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Description
Issabel stands out as an open-source unified communications platform that merges various IP communication services into one cohesive system, effectively overcoming the limitations of traditional PBX systems by offering features like call center functionalities, email integration, management reporting, fax capabilities, video conferencing, audio recording, and CRM integrations. Its call center module is not only robust and flexible but also user-friendly, enabling efficient automation and management of contact centers while adeptly handling both inbound and outbound call campaigns through a straightforward agent interface and call management tools. Additionally, Issabel simplifies the administration of PBX solutions for service providers, allowing them to manage multiple clients from a single instance, thus alleviating the need for individual servers for each client. To further expand its capabilities, Issabel accommodates various add-ons that are designed to integrate seamlessly with the platform, enhancing features that interact with telephony and improve customer service while automating support-related actions. This adaptability makes Issabel a highly effective choice for organizations looking to streamline their communication processes.
Description
Customers can now seamlessly operate from any location thanks to a comprehensive mobility solution that includes essential features for critical operations. Our services allow you to reduce costs through integrated redundancy and the rapid setup of SIP trunks, DIDs, and toll-free numbers. Pulsar360 Corporation’s Voice over IP (VoIP) offerings ensure superior voice communication that can be utilized over cost-effective broadband connections, whether from other providers or through our own managed carrier services. By consolidating their communication needs into a single network connection for both phone and high-speed internet services, clients not only save money but also enhance their productivity. Having dedicated over a decade to refining our VoIP platform, we have developed one of the most advanced and highly automated systems available in North America. This significant progress enables us to provide immediate setup of SIP trunks, hosted and hybrid VoIP PBXs, local and international DIDs, toll-free numbers, and sophisticated management features. With such innovations, businesses can experience a transformation in how they communicate and operate on a daily basis.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Odoo
OpenAI
Pipedrive
Telegram
Integrations
ChatGPT
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Odoo
OpenAI
Pipedrive
Telegram
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Issabel
Founded
2016
Country
Mexico
Website
www.issabel.com
Vendor Details
Company Name
Pulsar360
Country
United States
Website
www.pulsar360.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911