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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

IsDown serves as a centralized platform for monitoring vendor statuses and aggregating status pages, bringing together the status of all essential business dependencies into one easy-to-use dashboard. With real-time monitoring of over 6,000 cloud and SaaS services, it delivers tailored outage alerts to a variety of communication tools, including Slack, Microsoft Teams, PagerDuty, Incident.io, Rootly, Datadog, Email, Discord, and WebHooks. Additionally, users benefit from access to historical uptime metrics and incident reports, along with options for customizable status pages that can be either public or private. The platform also extends its monitoring capabilities to encompass third-party vendors, as well as the APIs, endpoints, and SSL certificates used by your own organization, ensuring a comprehensive overview of operational health. This multifaceted approach helps businesses stay informed and prepared in the face of service disruptions.

Description

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Better Stack Yes 
Crisp Yes 
Datadog Yes 
Discord Yes 
FireHydrant Yes 
Freshservice Yes 
Google Chat Yes 
Grafana Cloud Yes 
Microsoft Teams Yes 
Opsgenie Yes 
PagerDuty Yes 
Rootly Yes 
ServiceNow Yes 
Squadcast Yes 
SquaredUp Yes 
StatusHub Yes 
Statuspage Yes 
Zapier Yes 
Zendesk Yes 
incident.io Yes 

Integrations

Better Stack No 
Crisp No 
Datadog No 
Discord No 
FireHydrant No 
Freshservice No 
Google Chat No 
Grafana Cloud No 
Microsoft Teams No 
Opsgenie No 
PagerDuty No 
Rootly No 
ServiceNow No 
Squadcast No 
SquaredUp No 
StatusHub No 
Statuspage No 
Zapier No 
Zendesk No 
incident.io No 

Pricing Details

$27/month
Starter ($27/month)
Pro ($49/month)
Premium ($99/month)
Business ($179/month)
Enterprise (starting at $700/month)
MSPs & AGENCIES ($349/month)
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Billed annually
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IsDown

Founded

2020

Country

Portugal

Website

isdown.app

Vendor Details

Company Name

ManageEngine

Founded

2006

Country

India

Website

www.site24x7.com/statusiq/

Product Features

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics Yes 
Virtual Machine Monitoring No 

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

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