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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Ireckonu facilitates connections with your guests, ensuring that every interaction is smooth and impactful, extending from the moments leading up to check-in all the way through to after they check out. This is the reason our interconnected ecosystem is meticulously crafted to oversee your operations and systems while empowering your staff, enabling you to tailor experiences that cater to the specific preferences of each guest in every room. With features ranging from guest profiling and analytics to on-the-spot assistance for hotel staff, our ecosystem revolves around the CORE, delivering genuinely unique experiences for your guests. The CORE middleware integrates your systems seamlessly as you adopt new technologies, creating an environment that collaborates effectively to not only meet but exceed guests' expectations. You will gain deep insights into what drives your guests, ensuring they return for more stays in the future. Additionally, our robust integration with Auth0 has allowed us to decouple identity management from a guest’s profile, which empowers hoteliers to implement single sign-on (SSO) and multi-factor authentication, enhancing security while simplifying access for guests. As a result, both the guest experience and operational efficiency are significantly enhanced.

Description

Korimaa functions as a guest-assistance platform on WhatsApp for hotels, providing responses to frequently asked questions with verified hotel information, handling guest service inquiries, processing menu orders, collecting feedback, and directing requests or complaints to the relevant hotel departments. Guests have the flexibility to request assistance from a staff member whenever necessary and can utilize the familiar WhatsApp interface without the requirement of downloading an additional guest application. It remains the responsibility of hotel personnel to monitor, validate, and execute all guest requests effectively. Each service is tailored to fit the specific details and operational workflows of the property, featuring direct integrations with systems like IDS Next and Opera PMS, thereby enhancing the overall guest experience and hotel management efficiency. This innovative approach streamlines communication and ensures that guest needs are met promptly and accurately.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Auth0 Yes 
Blotout Yes 
FreedomPay Yes 
Google Yes 
IDS Next No 
Meltano Yes 
Mews Yes 
Oracle Hospitality Reporting and Analytics Yes 
Salesforce Yes 
Shift4 Yes 
WhatsApp No 
Wiacom Yes 

Integrations

Auth0 No 
Blotout No 
FreedomPay No 
Google No 
IDS Next Yes 
Meltano No 
Mews No 
Oracle Hospitality Reporting and Analytics No 
Salesforce No 
Shift4 No 
WhatsApp Yes 
Wiacom No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ireckonu

Founded

2015

Country

Netherlands

Website

ireckonu.com

Vendor Details

Company Name

Akash Gupta

Website

www.korimaa.com

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