Alternatives to Ireckonu

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

Guesty seamlessly unites technology and hospitality, offering a platform that serves industry novices and seasoned professionals alike. With over 250 engineers, our innovation automates operations and optimizes performance with AI-driven dynamic pricing, ensuring competitiveness. Our customizable API integrates a wide range of services, streamlining every aspect of property management from booking to guest communication, making advanced tech accessible to all users. In collaboration with over 150 industry leaders, including Airbnb, Vrbo, and Booking.com, Guesty enhances property visibility and booking opportunities. Our global team of 700+ professionals underpins a community dedicated to supporting each user through the industry's evolving landscape. We're not just adapting to today's market demands; we're anticipating the challenges of tomorrow, providing a platform that simplifies operations and empowers users to excel in a competitive environment. Join us to transform the hospitality industry, where innovative technology meets unmatched user support, driving your success forward.

Intelligent guest CRM that uses SMS texting to send recommendations, itineraries, and other requests. TripSee Concierge offers personalized attention to each guest, resulting in a stronger, more meaningful relationship and improved guest re-bookings. Hoteliers who create an unforgettable experience for their guests will be more likely to book again the next time they stay at a hotel. TripSee Concierge allows you to create a unique experience for your guest, including personalized recommendations and fully-planned day trips that are tailored to your preferences.

The hub for "integration" of the things. This product is the result of 15 years of experience in integrating products from a variety of partners. Integration services for Nonius products and 3rd Party. APIs and adapters to interface with major industry vendors. Adapters for PMS and CRM, room control, brand apps and kiosks, as well as CRS, CRM, CRM, Door locks, Room Control, Door Locks, Room Control, Door Locks, and other Push data to your DB for personalized advertising. Our cloud feeds provide automatic content (weather, flight, city info, ...).) to enrich your product. Cloud dashboard to monitor system status, alarms, usage, and statistics for Nonius or 3rd party SaaS-based models. Open to clients and partners. Our software integration services are specialized and cost-effective for any project. Integration is available as SaaS. It takes the form of an API and a Hub of adapters. A cloud-based architecture.

Ensure that guest communications are available 24 hours a day. You can send and receive messages to hotel visitors using a plug-in called live chat. You can answer guest questions at any hour of the day or night with messaging automation. All messaging apps can be merged into one inbox (email, SMS, Facebook Messenger, WhatsApp, and email). You can respond immediately to guest inquiries, delegate to other team members, and keep track of conversations. Give the information guests require for each phase of their stay. This is a great tool for cross-selling. Segment & manage guest profiles. Based on group size, arrival dates and other metrics, you can schedule personalized messages and promotions for your guests. Reach the right guest at exactly the right moment. Get PMS connectivity. Create a personalized and targeted guest experience that is messaging-first. Instantly connect with your guests via their preferred messaging app.

Most property management systems begin with their PMS and then build the connectivity layer (aka the APIs). The apaleo approach is completely different. It begins with the API and then the PMS is added to it. Voila! Everything - all data in the PMS are available, accessible, and easily integrated. Automated interfacing is a new reality. It is easy to set up and streamline workflows. Your brand is now ready to go with an ecosystem that includes a variety of applications that seamlessly integrate. Although it may not sound very glamorous, there are some core elements that every hotel should have in order to run smoothly. These include a way for inventory and reservations to be managed, a way for rates to be stored and adjusted, an accounting tool, and simple billing. Hotel chains of all sizes can rely on apaleo to cover all bases. We are PCI compliant.

One system designed for today's business. It includes CRM, PMS, and invoicing. Personalize every guest's stay before they arrive. Communicate with your guests in the manner they prefer: text, email, or voice (Amazon Alexa). Your guest will first interact with your hotel by receiving a confirmation email. Then, they will receive a post-stay survey. Neither of these provide an interactive channel for guests to communicate with you. Automated streamline communication is available from before your guests arrive to after checkout. This happens without your staff having to lift a finger. You can give them the opportunity to make any pre-arrival arrangements, notify them when their room will be ready, and ask them how they are after they have checked in. After they have checked out, you can thank them for staying. Negative feedback is not only difficult to gather, but it also makes it less likely that guests will leave positive feedback.

Automate your costly, repetitive hotel processes with a digital guest experience in just 5 minutes. Hotelbird makes it easy to digitize your daily, recurring check in/out processes. It is also cost-optimized and sustainable. You and your guests will enjoy a modern hotel experience by simply integrating it into your existing technical infrastructure. You can open the hotel room door via your smartphone in just one click. Enjoy an automated digital check in with all the benefits For 0 EUR, you can get proof of identity and a guest directory. Hotelbird now offers a free hotel package. The Hotelbird platform is being used by a large number of international hotel chains and individual hotels. Every hotel can be digitalized because of the flexibility of the application options. In approximately. Take 30 minutes to get started and discuss the potentials of your hotel.

Using better guest relationship management, accommodation providers can increase their revenue and satisfaction. LoungeUp is a unified platform which collects, structures and enriches guest information. This allows you to manage communications with guests via any channel, create seamless experiences, and drive guest engagement. Communicate with guests via their preferred channels. Our platform's intelligence allows you to send the right message at just the right moment. Deliver exceptional service that is tailored to each guest.

More than ever, travelers are looking for contactless experiences. Whistle is now available for your hotel. Whistle's contactless hospitality software has been rated #1 by HotelTechReport. It is trusted by more than 10,000 hoteliers around the world. The Whistle dashboard is easy to use and drives more bookings. It digitizes check in, enhances guest experiences and scores high on the guest satisfaction scale. It streamlines operations and integrates with 50+ property management software systems. Try Whistle Free! Travelers are now more demanding contactless experiences and instant communication with their hotel. Whistle's simple-to-use dashboard helps you make more bookings, digitize check-in, improve guest experiences, streamline operations, and much more. Artificial intelligence chatbot designed to personalize and drive more bookings, enhance guest experience, and drive more sales.

Your guests will be able to access all hotel services from anywhere they are. With just a few clicks, they can place orders, make reservations, book hotels, send requests, and view their pending bills. You can meet even the most difficult visitor's needs in a fraction of the time. You can receive and manage guest's real-time requests. They will be directed directly to the right people in your staff. Track orders, reservations, bookings and clientele. Get valuable feedback about your services and collect it. Respond to every challenge and develop engagement strategies. To track guests' exact location and monitor the progress of internal tasks, embed tiny Estimote beacons inside your hotel. Send push notifications to guest's smartwatch or smartphone to automatically welcome them and inform them of special offers or events.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue. Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website. HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance.

Your company's bottom line will be directly affected by your ability to manage service quality in this age of online guest reviews. Knowcross provides the tools you need. Increase efficiency Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff better guest data, so you can better anticipate, respond to and exceed expectations.

Allow lean hotel staff members to do the most important work in the most efficient manner. ALICE is an all in one platform that streamlines operations, communication, increases productivity, and improves guest satisfaction. All tasks and teams can be connected, tracked, understood and optimized...in one location. Smart and efficient task management and distribution will increase productivity. Transparency and visibility into all operations will help you make the best decisions for your hotel. You can use actionable data to hold specific hotel departments and individuals accountable. Hotel operations management platform that allows for improved communication, task management, guest satisfaction, and more.

hotelierAI is our all-in-one, innovative, and integrated hotelierDirect booking engine. It integrates with hotelierDirect's data and marketing platform. It uses data analysis to segment, quantify and predict guest behaviour. It allows you to provide guest profile insights directly to your front desk, create timely, relevant social media campaigns with personalized content before, during and after each stay, and manage the review scores for your hotel. HotelierAI also analyses historical spend, stay behaviour, and social attributes to give you valuable insight into your core customers. Learn about the needs of guests who make direct bookings and get insights into the most valuable segments. Create floating guest profiles that you can share with customers facing teams across your properties.

Our custom hotel modules let hoteliers quickly add, edit & archive special offers. You can easily update information about accommodation, create pop-ups for your homepage and send alerts. You can create beautiful menus and populate areas with our customizable map widget. Your hotel website is your single most important asset in your direct booking strategy. Templated websites won't cut it. Our hotel content management system allows our design and development team to create award-winning custom websites that can be edited 100%. All your marketing and sales stats in one dashboard. We are proud to partner with hoteliers, asset management companies, and hotel managers who want to outperform their compset, increase bottom-line profitability, decrease OTA dependence, and improve their bottom-line profitability. We use our best-in-class technology to design and deliver digital solutions that maximize traffic and conversions across all channels.

BOTSHOT is the Hotel Management Software tailored for the Hospitality Industry, offering an unparalleled solution to elevate your business. Elevate profits and enrich guest interactions with our comprehensive hotel management software. Our unwavering commitment is to redefine the landscape of the hospitality sector through our cutting-edge platform. Since our inception in 2021, we've been instrumental in optimizing customer service, reducing operational costs, and boosting revenue for more than 5000 rooms, and catering to over 100,000 visitors. We take pride in delivering exceptional value to our diverse clientele, be it boutique establishments, independent hotels, or renowned chains. We stand as the preferred choice for leading 5-star hotels seeking to maximize revenue and enhance guest satisfaction. Our cloud-based Property Management System (PMS), Smart Website Builder, Channel Manager, and an array of revenue strategy tools empower businesses to witness tangible results right from day one. Trust BOTSHOT to be your partner in success, where innovation meets excellence in hotel management solutions.

One intuitive platform allows you to intelligently manage, automate and optimize your hotel operations. Data-driven platform that optimizes labor and cleaning processes for faster turnaround times and planning efficiency. Intelligent AI uses predictive, intelligent AI to optimize room attendant routes real-time in order to provide a cleaner environment and a great guest experience. Centralizes operations to provide full visibility and improve team performance. Intelligent automation eliminates inefficient manual communications by managing room attendants and room status. Intelligent automation eliminates inefficient manual communications by managing room attendants and room status. Resource clustering and streamlining the supervisor function. Training team members on changing cleaning protocols such as delayed departure cleans and irregular stayovers. Real-time team management monitors all activities and tracks them for improved hotel service.

Mobile guests today, including conference attendees, business travelers, and local residents, expect modern ways of connecting with their hotels and engaging the cities they visit. Hoteliers also know that meeting the digitally-savvy guest's expectations directly correlates to increasing direct bookings, increasing service sales, improving customer satisfaction, and increasing TripAdvisor ratings. Zuzapp allows hoteliers to deliver a unique and enhanced experience for their guests before, throughout and after their stay. Discover how you can deliver a personalized, mobile and local experience to your guests. You can improve guest satisfaction and recovery by allowing your guests to ask questions, share concerns and make requests that will enhance their stay.

We will help you connect with your guests, increasing revenue, reputation, and reservations. Choose from the most efficient Booking Engine, powerful marketing automation and channel management solutions, high-converting website designs, and digital marketing services. We have created a complete ecosystem that is simple to use, reliable, easy to manage, and convenient for hoteliers. All the necessary tools to connect seamlessly, including sales, marketing, revenue, guest experience, and revenue. Increased online visibility leads to more direct bookings. We manage your search engine marketing, including organic search results (SEO), paid advertising (SEA), as well as social media marketing to drive quality traffic to your hotel website. We also connect leisure hotels to major Metasearch platforms, ensuring the greatest reach.

Full automation allows you to provide a more personal, humane, and consistent service to your guests. WhatsApp Business API Messenger allows you to manage all aspects of your guest relationships. This will allow you to expand your business opportunities and reach new markets. There are endless possibilities. The future of travel is here. Travelers with high expectations will demand personalized experiences that are tailored to their individual needs. Hotels must offer seamless experiences that are tailored to each guest before, during, after, and during their stay. This solution uses BookingWhizz technology, which connects channels, systems, and teams to increase bookings. You can create memorable experiences for guests by combining smarter, more personalized points-based rewards systems and reward programs. You can also build loyalty by curating feedback and previous guests' interactions.

Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking.

With retargeting and marketing automation, you won't lose a single lead. Automate your marketing, structure your customer data, and convert every opportunity to your business. Hotel-specific solutions to engage and keep your guests. Our integration with the PM allows for powerful guest data processing and is ready to be used in your marketing campaigns. No more complicated queries, CSV downloads, or painful data processes. Hotelappz allows you to focus on building your hotel brand, creating impactful offers, and automating key touchpoints so that your guests are more likely to return. Automated setup, booking confirmation, pre/in-stay and post-stay, as well as reactivation, is possible with ease. Open-API allows you to connect to your entire IT ecosystem. Easy scaling for new services (self check-in, POS wifi, ratings, business Intelligence, etc.

The intelligence platform that unlocks valuable insights from guest and hotel data. Recognize each guest's relationship online and on-site. Our proprietary guest scoring system reveals the true person behind each reservation and their value for the hotel. Concilio Insight EngineTM provides actionable insights that will help you communicate with and sell to your guests individually or collectively. Modern hoteliers can interact with their data in any way they choose. Navigate effortlessly through intuitive dashboards to find guest segments and personas. Combine fragmented hotel systems' guest and reservation data into one comprehensive stream. Using proprietary segmentation and classification techniques, enrich your guest profiles with additional insights. You can interact with your enhanced data in a visually rich and user-friendly interface.

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

TRACK's Hotel CRM is an Enterprise Solution that connects all guest data points in one central place. It drives increased direct bookings as well as retention by engaging guests with timely messaging throughout their guest life cycle. Hoteliers have had to integrate many different systems over the years to effectively market and communicate with their guests. TRACK's Hotel CRM allows hoteliers and marketing professionals the ability to integrate multiple software systems with Omni-Channel tools for guest communications and marketing. This allows them to seamlessly connect all their data with one place with one API. Personalize and personalize pre-stay messages for a better guest experience. After a reservation has been made, create and send automated confirmation email and text messages.

In the new age personalization, guest expectations can be met. Guestext exceeds their expectations! Communication has never been easier. Hoteliers can establish a personal relationship with their guests using guestext even before they arrive. Our opt-in messaging platform allows you to create total guest satisfaction and build guest loyalty. guestext is a mobile connection that allows hotels to communicate with their guests. It enables them to provide better guest experiences and a two-way mobile connection. Hotels can send text messages to individual guests, groups of guests, or all guests who opt-in to guestext. Hoteliers can communicate with their guests before, during, and after their stay. guestext creates guest relationships that will bring repeat business, increase income, and give feedback to guests. Hospitality statistics show that 78% of guests prefer text messaging. Texting is faster than email and phone, and allows guests to connect instantly.

You can increase the satisfaction of your guests by following their lead and increase your income with a fully integrated system. Your guests can customize their travel experience. This unique platform gives you instant access to all departments of your facility via your mobile device. Otello HoDP, a data-driven platform that enables accommodation processes to be fully connected with each other, is called Otello HoDP. Uninterrupted communication between the housekeeping staff and the front desk. Process tracking, time management, and real-time transactions. The Otello platform is a unique way to increase brand loyalty and brand value. Easy analysis of guest data and targeting different segments with the right marketing strategy. Follow-up on requests, complaints, and suggestions, transferring them as a task to the appropriate department, and assigning personnel.

After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.

Our PMS is used by properties all over the globe to manage their rates, bookings, and front desk operations. It's easy to see why so many choose IQwarePMS. Our PMS has interfaces to over 600 systems and all of the features your property might need. A simple click brings up a detailed screen showing room inventory and reservations. This solution is fully customizable and can be used for both single and multiple properties. IQpms can help your company manage its front desk, housekeeping, create reports, gain insight into guest preferences, and even create reports. IQware can streamline and simplify your operations, no matter if you manage a hotel, all-inclusive resort, timeshare, or any other type of property. IQware's suite of innovative software integrates directly with IQpms.

Amadeus Hotels makes it easy to book with our wide variety of quality content from top hotels chains, independent properties, and global aggregators. You can choose the solution that best suits your needs. Amadeus is committed to providing high quality products and services that help you serve your customers. We have partnered with thousands hotel properties to create a central content repository that is reliable, fast, and easy to use. We can cater to all types and guests, even leisure travelers. Standardized content makes it easier to sell. All the information you need to make informed decisions for your customers and you is available right at your fingertips. This includes rich photos and multi-media content.

Hotel Superhero is a comprehensive one-stop shop for all your hotel management needs. It integrates multiple functions across business areas to provide a seamless experience and unrivalled power. You will truly feel why hotel management software were not always built this way.

GuestTraction is the market leader for guest engagement. A suite of online services that will help your property engage with guests. These services can be provided to a variety of property types, from large hotels chains to individual motels. These products are simple to use, powerful, customizable, and designed to fit your business. Learn why GuestTraction is loved by clients around the globe and how we can add value to your business. We know that technology solutions are not for everyone. We take a measured approach to finding the right product for you. This means you won't be paying for unnecessary bells and whistles that will not be of any benefit to your business. It is important to be able to call a human being in an ever-changing world. We are proud of our high-quality customer support. You will not feel like a number, but rather a friend.

Check-in and checkout are easy using the interactive Tape Chart. Flexible folio control, customized and automated letters, manage bookings. Full range of back office reports, including Occupancy and Bookings, Revenue, Batch, and many others. EMV Payment Gateway - Latest POS Hardware. Automated Authorizations Swipe/Tap/Dip wireless and ethernet devices. To automate your property, leave the Kiosk unattended. Use industry APIs to create your own Booking Engine. Our Concierge and Request System includes APIs and Webhooks to allow staff and guests to communicate. APIs allow you to make your property as flexible as possible, from pre-arrival to in house guests. Two-way seamless integration to all GDSs and major OTAs. This includes multiple rates, availability, bookings, and bookings.

Our chat-based concierge can triple your customer service response times. It automatically routes requests and makes reservations for immediate fulfillment, leaving your support team free to handle more complex requests. Personal conversations on multiple channels will help you build relationships with your guests during and after their stay. You have full control over all areas of your property. This allows you to easily access and manage micro and macrosystems from one location. We assist your team to quickly adapt to the new system with on-site tutorials and informative onboarding walks.

The hotel industry is one the most competitive and fastest-growing sectors. It is becoming more difficult to build loyal relationships with guests and attract new guests as guests become more digitally-savvy and price-conscious. This is where hotel CRM software can help. This software can help you improve your sales, marketing, and customer service and increase customer satisfaction. The CRM can be used to unify all inquiries from all channels, including booking engines, travel websites and web forms on your site. It creates a complete guest profile, stores all communications and visits, and keeps a record of them. It streamlines your marketing campaigns with the ability to create targeted, data-driven outreach and promotional emails for both your business and your private guests. It also provides transparency in your financial transactions and automates the generation and payment of invoices and quotes.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. These tools provide each staff member with the necessary resources to effectively manage their workload, fostering clear communication and generating valuable insights for management to make informed, data-driven decisions. Validated and approved by numerous global and local hotel chains, Vouch has helped hotels across APAC solve core problems faced by the hospitality industry today.

For-Sight Guest engagement is a Marketing and Hotel CRM Solution that enhances your guest experience. It drives direct bookings, enhances your data, and maximizes your marketing. Our solution extracts data from your Property Management System and other core transactional hotel systems such as Point of Sale, Reputation Management, and Wifi Registration. It then continuously assimilates data to create a central source for truth for every guest and their journey through each hotel touchpoint. Our intuitive and easy-to-use Query Engine allows you to run deep dive queries on all your data. To save time, you can save and schedule regular queries. Segmenting your data will allow you to provide personalized omnichannel communications for your guests, increasing their experience and generating upsell opportunities. Personalizing your guest experience will not only increase brand loyalty and direct bookings, but it will also help you achieve a higher ROI on your marketing efforts and less reliance upon OTAs.

IRIS allows hotels to reach their guests in a way that suits their needs. IRIS Guest allows hotels to combine all the features and integrate them into one easy-to-use guest-facing solution. To access all the great features, guests only need a smart phone and a browser. To make the most of IRIS Guest Web, embed it into your existing hotel app. This will allow you to access all the integrations and features with minimal development effort. This app is ideal for multi-property guests, allowing them to access all hotels from one app. IRIS Guest Mobile is required to check-in via mobile phone and generate a mobile key. Each device is paired with a room in your hotel so that guests can check in and the device is updated to their language. IRIS Guest products are built with the IRIS Guest API. Customers and partners can also use this API to create their own unique guest experiences. You can use our APIs to create something unique.

Our AI agent can handle all booking inquiries as well as guest calls around the clock. Our AI-driven communications allow you to connect quickly and easily with your guests via popular messaging apps such as WhatsApp. Our AI-driven management system automates and streamlines all operational tasks, improving productivity and response time. AI-powered suggestions can be used to enhance service instantly and personalize the guest experience dynamically. Empower your hotel staff with tools that are designed to meet modern challenges and customer expectations. Our AI-driven solutions will simplify every step of your guest's experience, from pre-arrival through to post-stay. Our intelligent tools can help hotels manage reservations and enhance guest experiences, as well as secure lasting relationships by providing tailored communication and services. AI captures guest requests and issues quickly, improving guest satisfaction.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

XM Hospitality™, a communications solution specifically designed for the hospitality industry, is available. XM Hospitality is compatible with over 150 telephony systems as well as more than 60 Property Management Systems (PMS). This allows you to leverage your existing infrastructure to improve guest experiences and staff productivity. The solution automatically manages guest voicemail, in conjunction with PMS checkins and check-outs. It also enhances staff members' ability stay connected while on the property. This solution delivers the quality communications customers expect. XM Hospitality allows organizations to achieve new levels in operational efficiency, competitive advantage, and cost savings. xm hospitality YouTubeThis Linux-based communications solution and messaging system increases operational efficiency by allowing guests and customers to instantly connect with the information that they need. It is designed to be simple to use, cost-effective, powerful, and deliver critical features to the hospitality industry.

Our products use Microsoft Dynamics 365 Power Platform to bring to light a range of powerful customer relationship management tools that are specifically tailored for the hospitality industry. Our solutions are available to all hospitality management companies, including hotels, resorts, spas, restaurants and golf courses. You can create a 360-degree profile of your customers by unifying guest engagements on a single platform. Two products are available: HotelCRM 365 CRM and Hospitality Suite CRM. HotelCRM 365 provides the ideal small footprint solution for CORE CRM features such as automated messaging and targeted email advertising. Hospitality Suite CRM includes all the core features of HotelCRM 365, as well as many additional features to help you manage your guest relationships. Hospitality Suite CRM is your management system for all guest interactions, from marketing to tracking customer complaints, amenities request, gift cards, and more.

You can increase guest engagement by delivering relevant, timely marketing campaigns that are tailored to each guest. Our AI-Powered Hotel CRM software tracks guest behavior in real time, creates segments with personalized recommendations, enables customer-centric marketing across all channels, and enables real-time segmentation. You can combine all guest attributes from your systems, including website behavior, message engagement, and PMS profile information into one customer view of each guest. This allows for 1:1 marketing. Target drip campaigns to guests based upon their unique potential value and sentiment. This is determined in real time through a holistic view that includes guest research and patterns of booking behavior. Automated segmentation recommendations powered by Blueshift's machine-learning algorithms and Fuel's data scientists will help you engage the right guests for each campaign. Your brand will send messages to guests at the most convenient times for them.

Our products use Microsoft Dynamics 365 Power Platform to bring to light a range of powerful customer relationship management tools that are specifically tailored for the hospitality industry. Our solutions are available to all hospitality management companies, including hotels, resorts, spas, restaurants and golf courses. You can create a 360-degree profile of your customers by unifying guest engagements on a single platform. Two products are available: HotelCRM365 CRM and Hospitality Suite CRM. Microsoft Dynamics 365 Customer Engagement, at its core, is a software development platform. Dynamics 365 is extensible and designed to allow for customization. Microsoft calls the xRM Platform (anything relation management) the core of the product. Although the product is from Microsoft, it does not have specific features for hospitality. This is where Hospitality Suite CRM steps in.

Connected solutions can streamline your hotel property management. They will automate your processes, allowing you to focus on your guests. Our intuitive, intuitive, and user-friendly management software is designed to give you an unbeatable advantage that will increase profitability for all types establishments. This solution is tailored to your hotel operations and will give your guests a unique experience. This contactless, secure, and efficient solution automates your guests' experience from check-in through check-out. Our hospitality experts are here to help you grow your business and overcome any challenges.

Maverick lets you recognize, reward, and recognize your best guests, regardless of how they booked. Maverick helps hoteliers to know their OTA customers as well as their direct customers. The powerful, robust guest management software aggregates all guests' profile data from Windsurfer®. It matches and cleanses profiles, and creates microsegments to optimize guest communication. Maverick includes an integrated marketing program that allows for text and email marketing, as well as campaign management. Profile Management allows guests to clean up and consolidate their profile data from all connected systems. This gives them a complete view of their behavior and habits. Users can create standard fields, profile matches, and merge criteria.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

Noovy simplifies, automates and streamlines all operations for hoteliers and guests. Every process, from the booking engine to the check-out, to the front desk and revenue management, is faster, easier, and more connected. Noovy is a company founded by former hoteliers, who believe that the hospitality industry requires a technological revolution. Noovy was designed from the beginning to be the most user-friendly, complete and open system on the market. A simple and smart solution to help you run your hotel. Automate repetitive tasks to save time and let your guests pay and check-in whenever they want. With our mobile app, you can be in complete control even when on the move. Noovy has been built by hoteliers and guests all over the world.