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Description
IntuitiveStay™ serves as a comprehensive platform designed for gathering guest feedback and evaluating staff performance in various hospitality settings, including hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts.
GUEST FEEDBACK
By scanning a QR code, guests can evaluate their experience using the Guest Connection Score™ (GCS™), which assesses four key areas: Empathy, Resilience, Anticipation, and Recognition. Should the scores be unsatisfactory, an immediate alert is sent to management prior to the guest's departure, while positive feedback encourages guests to leave a public review.
OWNER DASHBOARD
The platform features real-time GCS™ data, a daily morning briefing, a staff leaderboard, and a Reputation Gap report that contrasts guest evaluations with staff self-assessments, all without the need for a PMS or a demonstration call.
SERVICE SIGNATURE
Staff members can build a verified performance passport based on actual guest feedback, which includes a shareable profile, a GCS™ certificate, tier advancements from Bronze to Platinum, and QR-verified credentials that employers can easily verify against a live database. This system not only enhances accountability but also fosters a culture of continuous improvement within hospitality teams.
Description
Facilitate a completely touchless experience for guests with features such as mobile keys, ID verification, seamless payments, and remote support. Additionally, boost your revenue by making amenities readily accessible to guests. Whether you operate a tech-savvy, reception-less establishment or are looking to empower your staff, we provide the tools to create the experience you desire. Offer a sophisticated in-lobby atmosphere that satisfies all check-in requirements, including physical key cards, ID checks, room upgrades, and remote help. By integrating both Kiosk and Mobile options, you can cater to every guest and all aspects of their stay, allowing your team to dedicate more time to enhancing the overall guest experience. The ID verification process is both quick and straightforward, easily completed via Mobile or Kiosk just like other check-in steps. Mobile wallets and credit cards are fully supported, with the design of the payment terminal linked to the property's chosen payment provider. If using Mobile, simply input the card details, making transactions easy for guests as they enjoy a modern and efficient stay. This level of convenience not only improves guest satisfaction but also elevates the overall operational efficiency of your property.
API Access
Has API
API Access
Has API
Integrations
Crave
MapsPeople
Mews
Shift4
Stripe
WebRezPro
Pricing Details
$27.99
Free Trial
Free Version
Pricing Details
$300 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Vendor Details
Company Name
Virdee
Founded
2020
Country
United States
Website
virdee.co
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
