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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IntouchSurvey® helps multi-location brands capture customer feedback, spot emerging issues, and understand how well expectations are being met across the business, from the enterprise level to individual regions and locations. By connecting feedback with operational performance, leaders can see what is shaping satisfaction, respond to concerns sooner and repeat the practices that deliver stronger experiences. Key features include: ● Feedback collection across web, email, SMS, and other channels ● Live dashboards that surface key trends and results ● Flexible templates for NPS, CSAT, and other survey programs ● Skip logic and branching for more relevant, personalized survey journeys ● Automated alerts that bring urgent feedback to the right teams ● Enterprise rollups for comparing performance across locations and regions IntouchSurvey® gives teams a clearer view of the customer's voice, helping them act faster, improve consistency, and strengthen satisfaction across every touchpoint.

Description

SurveyKar is a comprehensive platform for customer engagement and business automation, aimed at assisting organizations in gathering feedback, fostering customer relationships, and streamlining follow-up tasks all within one interface. This innovative solution consolidates various business operations under a single login, encompassing features like surveys and forms, WhatsApp and email marketing, CRM and contact management, AI-driven chatbots, appointment scheduling, website development, review management, helpdesk support, and automation workflows. At its essence, SurveyKar allows users to design AI-enhanced surveys, forms, and quizzes that offer diverse question formats, branching logic, and personalized branding options. Users can share their surveys and campaigns via various channels, including WhatsApp, email, links, QR codes, and other online platforms. Additionally, SurveyKar distinguishes itself with a human-centered support system, available around the clock, ensuring that users have a reliable partner whenever they require assistance beyond just the software. This commitment to support further enhances the user experience, making it not just a tool, but a valuable ally in achieving business goals.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp

Integrations

WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Intouch Insight

Founded

1992

Country

United States & Canada

Website

www.intouchinsight.com/what-we-do/cx-platform/survey-tool/

Vendor Details

Company Name

SurveyKar

Founded

2026

Country

India

Website

www.surveykar.com/home

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics