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Description
OpenText enhances the effectiveness, efficiency, and responsiveness of forms-driven processes through the electronic or paper collection of information, coupled with automation of validation, processing, review, and exchange, ultimately resulting in better financial outcomes and a favorable customer experience. Intelligent Forms Automation plays a crucial role in Customer Experience Management (CEM) solutions, allowing organizations to promote interactive communication with their customers. By offering a dynamic, adaptable, and robust interface for customers, it guarantees the gathering of complete and precise information while fostering a positive customer interaction. Furthermore, by streamlining the processes that utilize the collected forms and customer data, and directing this information to the appropriate personnel and systems, it facilitates rapid and efficient handling of customer inquiries. This comprehensive approach not only enhances operational workflows but also strengthens customer loyalty and satisfaction over time.
Description
Drowning in paperwork? It’s time to transition to digital solutions. In a fast-paced industry, every moment is precious. Smart Forms streamlines the process by eliminating the hassle of manually handling and filing paper documents. Whether it’s for Preventative Maintenance or any other purpose, Smart Forms has you covered. With user-friendly templates and full customization options, virtually any paper document can be converted into a digital format that’s accessible from any device at any time. All submissions are systematically stored and can be downloaded as needed. The Smart Forms dashboard is designed for ease, providing a clear overview of activities to keep you organized while allowing you to track completed tasks and those still pending. Make quick, informed choices with real-time data and seamless communication. Organize collected forms into folders and color-code them for better visibility. Approvals can be handled individually or in bulk for efficiency. Additionally, instant reporting tools enable you to extract crucial information that drives your operations. By adopting Smart Forms, your workflow becomes more efficient, allowing your team to focus on what truly matters.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenText CEM
Founded
1991
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation
Vendor Details
Company Name
Factory Bucket
Founded
2016
Country
United Kingdom
Website
www.factorybucket.com/smart-forms
Product Features
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
Product Features
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys