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ease
features
design
support

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Description

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

Description

Logitix stands out as the leading and most reliable solution for enhancing ticket sales performance. By providing both managed and self-service options, it empowers teams, venues, artists, and other stakeholders to maximize revenue and increase attendance through advanced dynamic pricing and distribution strategies. The integration of primary ticketing systems with secondary and alternative marketplaces through an innovative new approach yields a plethora of advantages, such as the ability to list primary and secondary inventory simultaneously, managing all operations seamlessly within the primary system, and ensuring that all primary fees and customer data are captured, regardless of where the ticket is sold. Furthermore, it automates processes for professional resellers by offering comprehensive solutions for ingestion, pricing, distribution, and fulfillment, available through either a self-service model or a managed service. Additionally, Logitix extends its reach by delivering a verified and competitively priced inventory supply to various new distribution channels, including ticket marketplaces, travel and hospitality platforms, and loyalty program partners, thereby enhancing visibility and sales opportunities across diverse platforms. This comprehensive approach not only optimizes ticket sales but also fosters stronger partnerships across the industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA

Integrations

ConnectWise PSA

Pricing Details

$110 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Collabrance

Founded

2009

Country

United States

Website

www.collabrance.com/what-we-do/resources/integreat

Vendor Details

Company Name

Logitix

Country

United States

Website

www.logitix.com

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

Product Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Alternatives

Alternatives

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