InteGreat Web Services Description
InteGreat Web Services allows you to communicate with GreatAmerica and Collabrance while still using your primary business management systems. Collabrance partnered with ConnectWise in order to create a ticketing interface that allows MSPs to seamlessly transfer tickets between Collabrance, the MSP, and Collabrance. This allows Collabrance to work more efficiently and cohesively with MSPs when solving customers' IT problems. This will allow customers to see the same information as before. Collabrance ticket number is a new field. Monitor and manage customer tickets and activity. Secure platform for intelligence and information sharing. You can reduce confusion and errors by working on the same ticket from different systems. Automatically shares customer information in real-time for up-to date data. This includes all fields: company, Collabrance ticket Number, all notes and configuration name. Status, site, contact.