InsertChat Reviews

InsertChat

1.0 out of 5 stars

Average Ratings 1 Rating

Total 1 out of 5 stars
ease 3 out of 5 stars
features 1 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

InsertChat is an AI customer engagement platform designed to automate and organize communications between businesses and their customers. It combines an AI phone receptionist, website chatbot, email responder, and messaging assistant within a unified workspace. The platform uses business-specific knowledge from websites, FAQs, documents, and other supported sources to generate relevant responses to customer inquiries. Its AI receptionist can answer incoming calls, collect information about customer requests, and assist with appointment scheduling. Website chat functionality enables businesses to respond to visitor questions, capture leads, and transfer conversations to employees when necessary. InsertChat also supports SMS and WhatsApp communications, allowing customers to interact with businesses through multiple messaging channels. A shared inbox provides access to customer conversations, contact records, internal notes, and communication history. Integrations with Google Calendar, Outlook, HubSpot, and other supported applications connect customer interactions with existing business workflows. Administrators can customize the assistant's tone, branding, knowledge sources, and handoff rules to match their operational requirements.

Description

The AI Co-Founder serves as a virtual chat assistant tailored for business websites, creating a chatbot derived from the public pages of a site to address inquiries related to products, services, operating hours, pricing, and policies. It is capable of communicating in multiple languages and transparently acknowledges when it lacks an answer. When potential customers express interest in making a purchase, it gathers their contact information and promptly forwards the lead along with the complete conversation to the business via email or Telegram; these leads can also be directed to Google Sheets, Zapier, Make, or a CRM system. Additionally, the assistant can facilitate calendar bookings during conversations. Businesses can easily integrate this tool into their WordPress site with a dedicated plugin, or embed it on various platforms like Shopify, Wix, and Squarespace using a simple line of code. This service is specifically crafted for small businesses and online retailers aiming to provide 24/7 responses to visitor inquiries while simultaneously capturing potential leads efficiently. By leveraging such a chatbot, businesses can enhance their customer engagement and streamline communication processes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Telegram Yes 
Wix Yes 
WordPress Yes 
Zapier Yes 
ClickDesk Yes 
Crisp Yes 
Freshworks Neo Yes 
Front Yes 
Google Cloud Search Yes 
Google Sheets No 
Google Sites Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kustomer Yes 
Perplexity Yes 
Squarespace No 
WhatsApp Yes 
Wolfram Alpha Yes 
tawk.to Yes 

Integrations

Shopify Yes 
Telegram Yes 
Wix Yes 
WordPress Yes 
Zapier Yes 
ClickDesk No 
Crisp No 
Freshworks Neo No 
Front No 
Google Cloud Search No 
Google Sheets Yes 
Google Sites No 
HubSpot CRM No 
HubSpot Customer Platform No 
Kustomer No 
Perplexity No 
Squarespace Yes 
WhatsApp No 
Wolfram Alpha No 
tawk.to No 

Pricing Details

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Trial Yes 
Free Version No 

Pricing Details

$15/month
The free plan includes up to 50 AI conversations per month. Starter is $15/month for up to 1,500 conversations, Pro is $39/month for up to 5,000 conversations, and Done for you is $99/month.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

InsertChat

Country

United States

Website

insertchat.com

Vendor Details

Company Name

The AI Co-Founder

Founded

2026

Country

United States

Website

aicofounderhq.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

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