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Description

InnRow is a cloud-based system designed for the efficient management of properties such as homestays, guesthouses, villas, bed-and-breakfasts, and small hotels, catering to both owners and their staff. This innovative platform consolidates reservations and room availability into a unified calendar, enabling seamless management of guest stays while eliminating the risk of double bookings for the same accommodation on any given night. Furthermore, InnRow offers features that include guest profiles, payment tracking, invoice generation, housekeeping management, detailed reporting, and owner dashboards that provide insights into occupancy rates, revenue metrics, and outstanding balances. The system enhances team collaboration with staff accounts and customizable role permissions to streamline daily operations. Additionally, it allows for iCal synchronization with online travel agency calendars such as Airbnb, Booking.com, Agoda, Vrbo, Expedia, and MakeMyTrip, though updates rely on the calendar feeds from these channels instead of providing real-time management. With mobile-friendly access and a suite of tools tailored for the Indian market, InnRow simplifies GST invoice generation, UPI payment tracking, and the preparation of Form C for international guests, making it a comprehensive solution for property management. The platform's user-friendly interface and robust features make it an invaluable resource for managing hospitality operations effectively.

Description

Reviato is a software solution tailored for the hospitality sector, specializing in review analytics for establishments such as restaurants, cafés, boutique hotels, and guesthouses. This platform aggregates guest feedback from prominent sources like Google, TripAdvisor, Booking.com, Airbnb, and Facebook into a single dashboard, effectively pinpointing sentiment trends, common themes, and critical issues that need attention. By utilizing Reviato, teams can gain insights into what guests consistently admire or criticize, saving them the time of sifting through every individual review. As a result, businesses can focus more on enhancing guest experiences based on actionable data rather than wading through a sea of feedback.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Google Sheets Yes 
MakeMyTrip Yes 
Vrbo Yes 

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Expedia No 
Google Sheets No 
MakeMyTrip No 
Vrbo No 

Pricing Details

$15/month
Free plan for up to 2 rooms. Homestay plan: $15/month or $150/year for up to 6 rooms. Hotel plan: $29/month or $290/year for up to 25 rooms. A 30-day free trial is offered. No booking fees or commission.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

InnRow

Founded

2026

Country

India

Website

innrow.com

Vendor Details

Company Name

EthosLink

Website

www.reviato.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

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