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Description
Infunnel serves as a comprehensive marketing automation and CRM solution that unifies the marketing and sales functions within a singular platform, thereby allowing businesses to effectively oversee and enhance the entire customer journey from initial lead generation to follow-up interactions after a sale. The platform empowers users to craft and implement omnichannel marketing campaigns that span various mediums such as email, SMS, WhatsApp, phone calls, and digital advertising platforms. It smoothly integrates with crucial tools like Google Ads, social media channels, and customer contact systems, which helps to centralize operations and minimize customer acquisition expenses. Users benefit from sophisticated lead management features that incorporate automated workflows, lead scoring mechanisms, and smart distribution processes, which ensure that the most promising leads receive priority treatment and are managed effectively across every channel. Additionally, Infunnel's integrated AI analytics capabilities provide users with the ability to create real-time dashboards, monitor essential performance metrics, and achieve complete transparency into the customer journey, allowing for informed and strategic decision-making. Ultimately, this platform not only streamlines marketing and sales efforts but also enhances overall organizational efficiency and effectiveness.
Description
We provide a single solution that combines sales, marketing, customer service, and sales teams with a focus to the customer experience. Our mission is to offer equal growth opportunities for all businesses and help them achieve greater output.
Features
* Growth Hacking allows you to leverage growth marketing and scale your company with it
* Convert prospects into customers with SMS & Email Marketing
* Never miss a lead with customizable Pop-ups and Forms
* Drive leads to a successful conclusion with our Kanban-style boards within the Sales Pipeline
* Manage all customer interactions through the Contact Management
* Lead Scoring helps you identify qualified leads and improve sales effectiveness
Team Inbox allows you to stay in touch with your customers and employees.
Messenger enables you to connect with your customers continuously via omnichannel communication
* Use Knowledge Base to educate your customers and employees
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
WhatsApp
Yes
Bing
Yes
Easyflow
No
Gmail
No
Google Ads
Yes
Inconcert
Yes
Inconnect
Yes
Inspeech
Yes
Instagram
Yes
Integrations
Facebook
Yes
WhatsApp
Yes
Bing
No
Easyflow
Yes
Gmail
Yes
Google Ads
No
Inconcert
No
Inconnect
No
Inspeech
No
Instagram
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Inconcert
Founded
2001
Country
Spain
Website
www.inconcertcx.com/en/products/infunnel
Vendor Details
Company Name
erxes
Founded
2017
Country
United States
Website
erxes.io
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
Product Features
Contact Management
Activity Management
Yes
Appointment Management
No
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
Yes
Email Marketing
No
Group Management
No
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
No
Social Media Integration
No
CRM
Calendar/Reminder System
No
Call Logging
Yes
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
Yes
Sales Intelligence
CRM Integration
No
Data Cleaning
No
Data Enrichment
No
Data Import/Export
Yes
Data Mining
No
Data Verification
No
Email Integration
No
Lead Scoring
No
List Building
No
Performance Management
No
Pipeline Management
Yes
Predictive Modeling/Analytics
No
Prospecting Tools
No
Reporting/Analytics
Yes
Sales Forecasting
No
