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Average Ratings 2 Ratings

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features
design
support

Description

Transform your shopping experience with innovative solutions tailored to enhance customer satisfaction. This adaptable and contemporary platform establishes a comprehensive framework for your enterprise. By integrating with leading market channels, you can significantly increase your profit margins while also lowering operational expenses. As the premier e-commerce platform focused on business-to-business solutions, we provide dedicated support throughout the entire sales process, from initial welcome emails to post-purchase follow-ups. Our specialized service team is committed to fostering a genuine connection between brands and their customers. With a platform that guarantees both uptime and security, we also offer solutions for Operations, Marketing, and Design areas. Our architecture is designed with an omnichannel approach, aimed at boosting your brand's visibility and optimizing your business performance efficiently and securely. Furthermore, our platform utilizes cutting-edge technology to effectively manage all aspects of your business operations, ensuring you stay ahead in a competitive market.

Description

For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system. The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform. Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce
BigCommerce
Foursixty
Klaviyo
LinxCRM
Magento
SAP Cloud Platform
Salesforce
Shopify
Shopify Plus
SmartHint
TOTVS ERP
WooCommerce

Integrations

Adobe Commerce
BigCommerce
Foursixty
Klaviyo
LinxCRM
Magento
SAP Cloud Platform
Salesforce
Shopify
Shopify Plus
SmartHint
TOTVS ERP
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infracommerce

Founded

2012

Country

Brazil

Website

www.infracommerce.com.br/

Vendor Details

Company Name

WISMOlabs

Founded

2018

Country

United States

Website

wismolabs.com

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives