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Description

Survey your customers on your website, web apps, and emails to find out their "why". Informizely allows you to quickly gain valuable insights into the motives of your customers. To improve your website, products and services, as well as conversion rate. Get to know your customers better and gain deep insight into their motivations and experiences. Get powerful insights to help you create and improve products and websites that customers love and recommend. Increase sales, increase conversions and optimize conversion funnels. Build brand loyalty and improve retention. At the right time, show targeted pop-up and slide-in surveys on your website. Inline a survey on your website. It will automatically display when you scroll to view it. Get deep insights using full page questionnaires, distributed by a public link. In emails and web apps, embed NPS, CES and rating questions.

Description

SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services. SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started. Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations. Start gathering feedback right away with a free trial.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Stackreaction Yes 
Google Analytics No 
KonnectzIT Yes 
Slack No 
Zapier No 

Integrations

Stackreaction Yes 
Google Analytics Yes 
KonnectzIT No 
Slack Yes 
Zapier Yes 

Pricing Details

$59 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Informizely

Founded

2014

Country

Netherlands

Website

www.informizely.com

Vendor Details

Company Name

SightMill

Founded

2017

Country

United Kingdom

Website

sightmill.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Experience Management

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

SMS Survey

Alerts / Notifications No 
Analytics / Reporting Yes 
Audience Targeting No 
Campaign Management No 
Contact Management Yes 
Customizable Templates Yes 
Keyword Tracking Yes 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging Yes 
Survey Builder Yes 
Template Management Yes 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey Yes 
Skip Logic No 
Supports Audio / Images / Video Yes 

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