Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InfoWiz® survey software offers an affordable and user-friendly platform for analyzing the satisfaction levels of various groups, including customers, employees, students, and patients. This software simplifies the entire process—from designing a questionnaire to gathering responses and presenting comprehensive statistical analyses—all achievable with just a click. By utilizing InfoWiz®, you can routinely assess the satisfaction and expectations of your clientele and workforce, allowing you to implement necessary improvements. The online questionnaires provided by InfoWiz® are compatible with PCs, tablets, and smartphones, making it convenient for respondents. Whether you choose to conduct your surveys through traditional paper forms or online formats, you can tailor your approach to best fit your target audience and maximize response rates. This flexibility enables you to efficiently carry out surveys focused on customer satisfaction, employee engagement, guest feedback, patient experiences, and more, ensuring you gather valuable insights for future enhancements. With InfoWiz®, you not only streamline your survey process but also enhance the quality of feedback you receive.
Description
Mindcat Surveys serves as a platform for gathering customer feedback and conducting surveys at physical service sites, enabling organizations to collect insights efficiently. Teams can generate QR-code surveys that customers access via their smartphones, allowing them to respond in either Arabic or English without the need for app downloads. As responses come in, dashboards provide real-time data on satisfaction levels, user comments, reasons for ratings, and trends specific to various branches. This system is particularly tailored for multi-location service centers, governmental offices, clinics, universities, and other services that interact with the public. Administrators have the ability to oversee survey questions and manage editor permissions, as well as export response data and integrate with reporting tools like Power BI or Salesforce through an API. Mindcat Surveys can be utilized as a vendor-hosted software-as-a-service (SaaS) option or deployed directly on the client’s infrastructure. The pricing structure is based on the number of editor seats and branches, with an initial setup fee required. Furthermore, the user interface and survey options are designed to be accessible in both English and Arabic, ensuring a wider reach for diverse audiences. This dual-language support enhances usability and encourages more comprehensive feedback from a variety of customers.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Microsoft Power BI
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$26.96/editor/month
1–3 editors: $26.96 (AED/SAR 99) per editor/month; 4–14 editors: $21.78 (AED/SAR 80) per editor/month; 15+ editors: $19.06 (AED/SAR 70) per editor/month. Shared plans have a minimum monthly invoice of AED/SAR 499. A one-time Quick Start fee is AED/SAR 2,500; additional branches cost extra. Annual prepayment receives a 15% discount, but an annual contract is not required to start. VAT is excluded.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infonautics
Founded
1995
Country
Switzerland
Website
www.infowiz.ch/indexen.htm
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
United Arab Emirates
Website
mindcat.ai
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
Yes
Question Branching
No
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
Yes
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No