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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Indigo.ai serves as a comprehensive conversational AI platform that enables the creation and development of engaging chatbots, facilitates the scaling of AI applications, and provides tools for analyzing conversational interactions. Many top organizations leverage Indigo.ai to enhance their conversational AI capabilities. It offers a centralized solution for managing all conversational AI data and communications, automating interactions, constructing AI solutions, and tapping into valuable insights from dialogues. The platform is equipped with an array of advanced tools designed for text annotation, dataset enhancement, and ensuring the quality of natural language processing. To enhance both AI model performance and customer satisfaction, it’s crucial to engage with and comprehend textual information. Users can develop highly accurate machine learning models while optimizing efficiency and minimizing expenses. Additionally, the platform allows for the collection of information and insights from business conversations, automatically transforming unstructured data into structured text. By interacting with customers, businesses can gain a deeper understanding of their needs, leading to improvements in products, services, and customer support. Ultimately, Indigo.ai empowers organizations to harness the full potential of conversational interactions for better decision-making and growth.

Description

Assist your customers intelligently through their preferred digital channels. Leverage automation to enhance customer relationships, fostering tailored interactions enabled by artificial intelligence, which can significantly boost your business's online performance. No matter your business sector, there are solutions designed to enrich your customers' digital experiences. Deploy strategies across various departments of your organization while exploring every possible integration. Engage with your customers on popular digital platforms like WhatsApp, enhancing your conversation rates in the process. Delight your customers with prompt and effective service on the platforms they love the most. Streamline the purchasing journey by maintaining a single conversation thread, helping customers avoid the hassle of navigating multiple channels. Gain insights from strategic data generated through interactions on WhatsApp and other customer touchpoints. Additionally, facilitate clearer and more meaningful dialogues among employees using the applications they are already familiar with in their daily routines. This approach not only enhances customer satisfaction but also fosters a more cohesive internal communication strategy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Salesforce
WhatsApp
Apple Business Chat
Apple iOS
Dialogflow
Google Assistant
Google Business Messages
IBM Watson
LUIS
Microsoft Teams
SAP Cloud Platform
Shopify
Skype
Sunshine Conversations
Twilio
VTEX
Zendesk

Integrations

Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Salesforce
WhatsApp
Apple Business Chat
Apple iOS
Dialogflow
Google Assistant
Google Business Messages
IBM Watson
LUIS
Microsoft Teams
SAP Cloud Platform
Shopify
Skype
Sunshine Conversations
Twilio
VTEX
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Indigo.ai

Founded

2016

Country

Italy

Website

indigo.ai/en/

Vendor Details

Company Name

Take Blip

Country

Brazil

Website

www.take.net/en/home/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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