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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To create a feedback collection box, start by posing a question and entering your email address. Once you receive the link to your box via email, you can distribute it freely to gather responses. You can monitor the feedback through your dashboard and even engage with respondents anonymously if they provided their email addresses, while ensuring their identities remain concealed through encrypted exchanges. We employ 256-bit SSL encryption for all interactions on Incogneato, meaning that only our server can decipher the communication, rendering any intercepted data indecipherable. Should respondents choose to provide their email addresses, those will also be encrypted, ensuring that even if there were a breach, the information would remain secure and unreadable. We prioritize user privacy by not storing any personal identifying details of the respondents aside from their encrypted email addresses, if voluntarily shared. Ultimately, our system is designed to protect both your data and that of your respondents, fostering a safe environment for feedback collection.

Description

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hootsuite

Integrations

Hootsuite

Pricing Details

$9 per month
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Corpell

Founded

2014

Country

United States

Website

www.incognea.to/

Vendor Details

Company Name

Reputology

Founded

2013

Country

United States

Website

reputology.com

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

Alternatives

Local Siren Reviews

Local Siren

Local Siren (Local Siren - Digital Marketing Agency)