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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Are you looking for a straightforward way to send alerts or notifications swiftly to your team or staff? Do you want to log incident details for future monitoring or follow-ups? Is it important for you to attach media files and GPS coordinates to these reports? Would triggering remote devices in response to alerts or integrating with on-site telephone systems be beneficial? Introducing Incident Aware! This user-friendly, cutting-edge app accomplishes all of this and much more. You can store and preserve essential incident data indefinitely for future reference or legal obligations. Leverage intuitive incident guides to accurately document crucial information as it arises, ensuring that the details remain fresh. Instantly share information regarding closures, lockdowns, announcements, or special events through app notifications, emails, or SMS to designated recipients. With Incident Aware, managing incidents and communications has never been easier or more efficient.

Description

Zenduty offers a comprehensive platform for incident alerting, on-call management, and response orchestration that integrates reliability into your production operations seamlessly. It provides a unified view of the health status across all production activities, allowing teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With the ability to implement customized, data-driven on-call schedules, you can maintain round-the-clock coverage for significant incidents. The platform facilitates the application of industry-leading incident response protocols, enabling quicker resolution through effective task delegation and collaborative triaging efforts. Furthermore, it automatically integrates your playbooks into each incident, ensuring a structured approach to each situation. You can also log incident-related tasks and action items to enhance the quality of postmortems and prepare for future occurrences effectively. By suppressing unnecessary alerts, your engineering and support teams can concentrate on the notifications that truly matter. Additionally, Zenduty boasts over 100 integrations with various tools such as application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, thereby enhancing the overall operational efficiency. This extensive connectivity ensures that teams can utilize their existing tools while streamlining their incident management processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Anodot
Atatus
Google Cloud Platform
Grafana Cloud
Graylog
Hosted Graphite
IDERA Precise for Databases
IOpipe
Microsoft Teams
New Relic
Panopta
Prometheus
Runscope
Scout
SolarWinds AppOptics
Splunk AppDynamics
Splunk Cloud Platform
StatusDrift
UptimeRobot
Zendesk

Integrations

Anodot
Atatus
Google Cloud Platform
Grafana Cloud
Graylog
Hosted Graphite
IDERA Precise for Databases
IOpipe
Microsoft Teams
New Relic
Panopta
Prometheus
Runscope
Scout
SolarWinds AppOptics
Splunk AppDynamics
Splunk Cloud Platform
StatusDrift
UptimeRobot
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Genesis Systems Corporation

Founded

1984

Country

Canada

Website

www.incidentaware.app

Vendor Details

Company Name

Zenduty

Founded

2019

Country

India

Website

www.zenduty.com

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Product Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Alternatives

Alternatives