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Description
Inbox Works is an innovative browser-based shared inbox currently being developed for teams managing a common email address, such as support@ or hello@. It ensures that conversations are always visible until they are fully resolved, indicates which team member is drafting a response, and provides alerts to prevent duplicate replies. Team members can engage in private discussions alongside the email, assign ownership of conversations, and navigate the inbox using convenient keyboard shortcuts. To enhance follow-up efficiency, it allows users to resurface messages on specified dates or when replies are overdue, ensuring that promised dates are maintained even if the initial recipient responds first. Additionally, users can utilize optional features such as snoozing emails, adding signatures, and setting rules to automatically transfer selected messages to the Done folder. Designed for integration with Google Workspace and Microsoft 365, this tool operates without a ticketing system, allowing for seamless communication. The platform boasts impressive speed, with the next email and reply opening in less than a tenth of a second. Teams interested in testing the product can request free early access through an approval process, and a no-sign-up browser demo is available featuring sample emails to showcase its functionality. This user-friendly approach aims to streamline collaborative email management for teams.
Description
Tobachat is a cloud-based platform designed specifically for WhatsApp Business, catering to the needs of small businesses and sales or service teams. This tool features a shared inbox that allows team members to manage conversations through a business number, assign chats to one another, and utilize contact records and labels to streamline follow-up processes. In addition, teams can send pre-approved message templates and run opt-in campaigns while also being able to create visual automations for replies, reminders, updates on bookings, and solicit customer reviews. Furthermore, an AI agent is capable of drafting or sending responses based on information provided by the business, ensuring a smooth transition to a teammate when necessary. The platform also supports built-in integrations with services like Zapier, FareHarbor, and LetsBook, and offers webhooks and API-call functionalities for connection with additional systems. Designed for enhancing customer communication and optimizing routine service tasks on the WhatsApp Business Platform, Tobachat effectively manages booking-related notifications and marketing efforts directed at opted-in contacts while promoting team collaboration. This comprehensive suite of features makes it an invaluable asset for businesses looking to elevate their customer engagement.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
Approval-based early access is free. Planned pricing includes a Free plan for teams of up to three and Team at $29/month for the whole team; prices are not final.
Free Trial
No
Free Version
No
Pricing Details
€29/month
The Free plan includes 50 conversations once per number and 100 AI test replies per month. Start costs €29/month (200 conversations per month), Growth €99/month (750) and Pro €199/month (2,500). Yearly billing is €290, €990 and €1,990. Every plan includes every feature and unlimited users and contacts. Extra conversations cost €10 per 100. Meta messaging fees are billed separately by Meta. Prices exclude VAT.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Orumio
Founded
2023
Country
Japan
Website
inbox-works.com
Vendor Details
Company Name
Tobachat
Founded
2025
Country
Netherlands
Website
tobachat.nl
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
